Dutch Bros Coffee logo

Broista - Waco, TX

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $17.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Tips
Tuition Reimbursement
Career growth opportunities
free drinks
Free Food
Exclusive company swag

Job Description

Dutch Bros Coffee is a nationally recognized coffee company known for its fun-loving culture, high-energy work environment, and commitment to making a positive impact one cup at a time. Established as more than just a coffee company, Dutch Bros fosters a unique and vibrant community that values connection, kindness, and personal growth. With a focus on delivering exceptional customer service, Dutch Bros Coffee has grown rapidly, positioned to double in size within the next three years, which presents exciting career advancement opportunities for its team members. The company prides itself on an unmatched culture where employees, known as Broistas, support each other and create meaningful connections that extend beyond the workplace.

The role of a Broista at Dutch Bros Coffee is dynamic and demanding, tailored for individuals who thrive in fast-paced, energetic environments and enjoy working closely with people. As the face of the company, Broistas engage directly with customers, creating memorable experiences through genuine interactions and delivering next-level service. This role requires adaptability, teamwork, and a commitment to maintaining high standards of efficiency and quality, as employees work quickly to craft high-quality drinks while managing a steady flow of hungry and thirsty customers. This job also calls for physical stamina, as employees will be on their feet for long shifts, often up to 10 hours, and may be required to lift heavy items up to 65 pounds.

Broistas at Dutch Bros not only prepare and serve a wide variety of coffee beverages but also educate customers about menu options and new favorites, embodying the company’s core values of kindness, dedication, and community impact. Employees are expected to be reliable, showing up on time for their shifts and mandatory meetings and communicating their availability clearly. Dutch Bros supports its team with comprehensive training, certifications, and ongoing development opportunities to ensure all employees meet company standards and thrive within their roles.

Employment at Dutch Bros Coffee offers more than just a job; it provides a pathway for personal and professional growth. Team members benefit from competitive pay that can reach up to $17.25 per hour, inclusive of average tips, tuition reimbursement programs, and a robust career growth trajectory within various company sectors, including shops, headquarters, emerging talent programs, and warehouse operations. The company fosters a strong sense of community through exclusive perks such as free drinks and food on shift, branded swag, and a workplace atmosphere that values positivity and fun.

Joining Dutch Bros Coffee means becoming part of a crew-first mentality where the collective effort is key to success, and everyone’s contribution matters. Whether rain or shine, team members are prepared to handle all conditions with the support of company-provided gear and a network of coworkers who have one another’s backs. This position is ideal for individuals who are passionate about coffee culture, community engagement, and personal development in a supportive, high-energy setting. Those who thrive in this role will find themselves not only making a difference in customers’ days but also growing alongside a company that is as dynamic and ambitious as they are.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends and holidays
  • Physical stamina to stand and move quickly for up to 10-hour shifts
  • Capability to lift and carry up to 65 pounds
  • Reliable transportation for timely arrival
  • Willingness to work outdoors in various weather conditions
  • Commitment to attending training sessions and passing certifications
  • Excellent communication and interpersonal skills

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong interpersonal and communication skills
  • Ability to stand and move quickly for extended periods
  • Comfortable lifting up to 65 pounds
  • Willingness to learn and adapt
  • Positive attitude and team-oriented mindset

Job Duties

  • Engage with customers by greeting them warmly, making genuine connections, and ensuring every visit is full of kindness and fun
  • Educate customers by helping them navigate the menu and discover new favorites while delivering top-tier service
  • Embody Dutch Bros values by radiating kindness, showing dedication, and actively contributing to the company culture
  • Work efficiently to craft high-quality drinks while managing the fast-paced environment of a busy shop
  • Show up on time, communicate availability clearly, and be reliable for shifts and mandatory meetings
  • Maintain a clean and organized workspace, following food safety and cleanliness standards
  • Support the team by embracing a crew-first mentality and assisting with tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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