Breakfast/Lunch Server

Des Moines, IA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $10.00 - $18.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Professional development opportunities

Supportive team environment

Job Description

Surety Hotel, located in Des Moines, IA, is part of Aparium Hotel Group, a distinctive hospitality brand established in 2011. Aparium has earned a reputation for blending the expansive knowledge and business acumen typical of larger hospitality firms with the warm charm and personalized service of boutique hotels. This unique approach caters to vibrant, smaller markets, setting Aparium and its properties apart from traditional hotel brands. Surety Hotel embraces this philosophy by offering guests a refined, yet approachable experience that combines comfort, innovation, and community values.

As a Breakfast/Lunch Server at Surety Hotel, you will play a crucial role ... Show More

Job Requirements

Minimum of one year experience as a restaurant server
Ability to meet local age requirements to serve alcohol
Availability to work flexible schedules including nights, weekends and holidays
Fluency in English, both verbal and written
Ability to stand or walk continuously for the majority of a shift
Capability to negotiate wet tile floors and steps
Fine motor coordination for pouring beverages, decorating cocktails, and folding napkins
Ability to roll or carry tables and chairs when needed
Ability to lift or carry items up to 30 lbs
Ability to carry items over shoulder occasionally
Utilization of hand and elbow movements for polishing glassware, silver, setting tables, and preparing drinks
Excellent sight and balance for navigating varied floor surfaces
Ability to handle lighted candles and hot liquids such as coffee and tea

Job Qualifications

Passion for the People, Place and Culture of our community, love of restaurants and guest service also required
Minimum of one (1) year experience as a restaurant server in either a free-standing or hotel restaurant
TIPS alcohol service certification preferred
Ability to meet local age requirements in order to serve alcohol
Availability to work a flexible schedule to include nights, weekends and holidays
Fluency in English, verbal and written

Job Duties

Uphold and model the companys principles of People, Place and Character, driving collaboration, intuition and translocal hospitality
Assist in all aspects of a guests experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper steps of service to create exceptional guest experiences
Participate in daily lineups and staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day
and to serve alcohol safely, responsibly, and legally
and of course, accurately account for all monetary transactions during your shift
Serve food and beverage items based upon each guests specific requests by respecting the health and safety measures procedures to keep you and the guest safe and healthy
Ensure your workstation is clean and organized, with the utmost respect for your guests, peers, and equipment
Ensure you demonstrate a sense of urgency for guest requests
Demonstrate an understanding of basic culinary and beverage terms and strive to know more through constant study of your craft
use your knowledge of the food and beverage menu to create exceptional dining experiences
Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed
and communicate promptly with the F and B and Culinary teams to ensure all guests get their food as ordered in timely fashion
Assist in other areas of the F and B Department as needed

Job Location

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