
Job Overview
Compensation
Hourly
Exact $13.00
Benefits
Health Insurance
401K Matching
Professional Development
generous bonuses
Travel perks
Paid Time Off
employee recognition programs
Job Description
Pyramid Global Hospitality is a premier hospitality management company known for its expansive portfolio of over 200 hotels and resorts, employing more than 18,000 associates across the United States, Caribbean, and Europe. The company spans multiple prestigious divisions, including Benchmark Resorts & Hotels, a collection of unique independent properties; Axiom Hospitality, which manages European hotels; and PYRAMIDWORKS, a provider of integrated workplace and facilities services. With key corporate offices strategically located in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality effectively merges global reach with a highly personalized, hands-on approach. This ensures operational excellence, exceptional service, and long-lasting partnerships with owners and communities alike. Pyramid Global Hospitality is widely recognized for its commitment to associate growth, respect, and empowerment, fostering an environment ripe for career development and professional advancement.
At the Hilton Birmingham at UAB, one of Pyramid’s esteemed properties, guests experience superior hospitality distinguished by both comfort and outstanding service. This hotel boasts 295 guest rooms, 14,892 square feet of sophisticated meeting space, an on-site food and beverage outlet, and a vibrant bar. The role available is that of a Restaurant Server, which is a key position contributing to the overall guest experience. This is a full-time position offering an initial wage of $13.00 per hour, complemented by a robust benefits package including matching 401K, professional development opportunities, generous bonuses, and travel perks. Hilton Birmingham at UAB, supported by Pyramid Hotel Group, promotes a culture of excellence and inclusivity, recognizing that the well-being of its team members is as crucial as the service delivered to its guests. The company prides itself on being an Employer of Choice, providing a workplace that balances career growth, meaningful work, and a positive, supportive environment.
The Restaurant Server role is vital, as servers are the face of the restaurant and pivotal in delivering memorable dining experiences to guests. Responsibilities include preparing the restaurant for service during pre-shift, welcoming guests as they arrive, guiding them through an engaging culinary journey with detailed menu knowledge, accurately taking and confirming orders, and collaborating closely with kitchen and bar staff. The ideal candidate will be quick on their feet with an engaging and welcoming personality, capable of working efficiently under pressure in a fast-paced setting. A strong passion for hospitality, excellent communication skills, and the ability to resolve guest concerns satisfactorily are essential. This role is perfect for individuals seeking growth and learning opportunities within a world-class hospitality brand, driven by service excellence and a commitment to guests and associates alike.
At the Hilton Birmingham at UAB, one of Pyramid’s esteemed properties, guests experience superior hospitality distinguished by both comfort and outstanding service. This hotel boasts 295 guest rooms, 14,892 square feet of sophisticated meeting space, an on-site food and beverage outlet, and a vibrant bar. The role available is that of a Restaurant Server, which is a key position contributing to the overall guest experience. This is a full-time position offering an initial wage of $13.00 per hour, complemented by a robust benefits package including matching 401K, professional development opportunities, generous bonuses, and travel perks. Hilton Birmingham at UAB, supported by Pyramid Hotel Group, promotes a culture of excellence and inclusivity, recognizing that the well-being of its team members is as crucial as the service delivered to its guests. The company prides itself on being an Employer of Choice, providing a workplace that balances career growth, meaningful work, and a positive, supportive environment.
The Restaurant Server role is vital, as servers are the face of the restaurant and pivotal in delivering memorable dining experiences to guests. Responsibilities include preparing the restaurant for service during pre-shift, welcoming guests as they arrive, guiding them through an engaging culinary journey with detailed menu knowledge, accurately taking and confirming orders, and collaborating closely with kitchen and bar staff. The ideal candidate will be quick on their feet with an engaging and welcoming personality, capable of working efficiently under pressure in a fast-paced setting. A strong passion for hospitality, excellent communication skills, and the ability to resolve guest concerns satisfactorily are essential. This role is perfect for individuals seeking growth and learning opportunities within a world-class hospitality brand, driven by service excellence and a commitment to guests and associates alike.
Job Requirements
- High school diploma or equivalent
- Prior food service experience preferred
- Strong knowledge of menu and beverage offerings
- Ability to communicate effectively
- Team player with good interpersonal skills
- Availability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
Job Qualifications
- At least 2-4 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Excellent communication skills
- Ability to work under pressure in a fast-paced environment
- Passion for creating exceptional guest experiences
- Engaging and welcoming personality
- Descriptive selling skills
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
Job Location
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