BOS Duty Manager Fueling

Swissport is a global leader in aviation services, renowned for its comprehensive ground handling, cargo handling, and passenger services provided to over 300 million passengers annually. With a commitment to delivering consistent and tailor-made solutions globally, Swissport's mission is to enhance the aviation customer experience through exceptional service and operational excellence. The company prides itself on its core values: Show You Care, Do the Right Things, and Win as a Team, which define its corporate culture and differentiate it from its competition. Swissport fosters an inclusive, diverse, and supportive workplace environment where its employees are valued as key contributors to the company’s success. The company operates in numerous locations worldwide, offering dynamic opportunities for career advancement in the aviation industry.

The role of Duty Manager - Fueling at Swissport is essential to maintaining the safety, efficiency, and quality of fueling operations within the aviation sector. This full-time position commands an annual salary of $71,000 and includes a suite of health and wellness benefits, a 401(k) retirement plan with company match, paid vacation, sick time, and paid company holidays. As a Duty Manager - Fueling, your responsibilities will include overseeing the safe and efficient operation of into-plane fueling activities ensuring all customer service standards and contractual obligations are met. The candidate will be expected to manage daily operational tasks, perform auditing activities to ensure compliance with fuel quality and safety standards, enforce company policies, and maintain regulatory adherence to guidelines set by FAA, TSA, IATA, ATA, and other relevant authorities.

This role demands a high level of organizational skill, attention to detail, and the ability to lead and coordinate teams while managing compliance with complex safety and operational regulations. The Duty Manager will liaise regularly with customers, airport authorities, and government agencies to maintain optimal service levels and operational efficiency. Additionally, the role requires effective management of staff time to minimize overtime and ensure smooth operational flow. Coaching and discipline of employees to align with company policies are critical functions, alongside preparing reports on operational data, including payroll entries using systems such as KRONOS.

The position is perfect for an individual with prior into-plane fueling experience, strong communication skills, and a technical aptitude for understanding business, regulatory, and safety documentation. To succeed, a Duty Manager must be capable of handling multiple tasks simultaneously and exhibiting sound problem-solving skills within a fast-paced aviation environment. Swissport offers a supportive atmosphere where contributors are recognized for their work and given opportunities for ongoing professional growth within an industry-leading company dedicated to safety and quality.