Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Our hiring establishment is a prominent hospitality company that prides itself on delivering exceptional dining experiences and outstanding guest service. Operating within the dynamic food and beverage industry, the company is dedicated to maintaining high standards of quality, sustainability, and guest satisfaction. As an integral part of this organization, the Bistro serves as a vibrant venue where guests can enjoy a range of beverages and meals, all prepared and served with utmost care and professionalism.
The Bistro Server role is a vital position that involves serving food and beverages to guests in a courteous, friendly, and efficient manner, upholding established brand and hotel guest service standards. The role also emphasizes sustainability, ensuring that all service practices align with the company's EarthView program, which focuses on eco-friendly and responsible operations. The position requires a proactive approach to customer service, a thorough knowledge of menu items, and the ability to handle special dietary needs and requests.
This role offers a clear growth path within the hospitality sector, starting from a Bistro Server to progressing through positions such as Banquet Server or Captain, Restaurant Supervisor, Restaurant Manager, and potentially Banquet Manager. This trajectory demonstrates the company's commitment to employee development and career advancement based on performance and dedication.
The responsibilities of the Bistro Server encompass a wide range of tasks, including preparing necessary supplies, ensuring the work area is well-stocked, taking and inputting customer orders, handling payments, and communicating special meal requirements to kitchen staff. The role also involves some food preparation duties, such as chopping and portioning ingredients, as well as preparing beverages including coffee and alcoholic drinks when appropriate. Flexibility is key, as the server may be required to perform additional food and beverage functions like bartending and bussing during busy periods or staffing shortages.
An important aspect of the role is adhering strictly to legal and corporate guidelines regarding the service of alcoholic beverages, ensuring the safety and satisfaction of guests. The server is also responsible for the end-of-shift financial procedures, such as counting the cash bank, completing reports, resolving discrepancies, and securing funds according to company policies. Maintaining cleanliness and safety standards in all service areas and equipment is critical, as is compliance with OSHA and MSDS safety regulations.
The position involves working varied shifts, including holidays and weekends, and requires standing, walking, lifting, bending, and other physical activities. Successful candidates are expected to embody the company’s core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which together create a culture of teamwork, quality service, and continuous improvement within the hospitality environment.
Overall, the Bistro Server role is an excellent opportunity for individuals passionate about hospitality and customer service to join a reputable company that values growth, excellence, and sustainability. This role not only rewards hard work and dedication but also offers a platform for career development within the food and beverage industry.
The Bistro Server role is a vital position that involves serving food and beverages to guests in a courteous, friendly, and efficient manner, upholding established brand and hotel guest service standards. The role also emphasizes sustainability, ensuring that all service practices align with the company's EarthView program, which focuses on eco-friendly and responsible operations. The position requires a proactive approach to customer service, a thorough knowledge of menu items, and the ability to handle special dietary needs and requests.
This role offers a clear growth path within the hospitality sector, starting from a Bistro Server to progressing through positions such as Banquet Server or Captain, Restaurant Supervisor, Restaurant Manager, and potentially Banquet Manager. This trajectory demonstrates the company's commitment to employee development and career advancement based on performance and dedication.
The responsibilities of the Bistro Server encompass a wide range of tasks, including preparing necessary supplies, ensuring the work area is well-stocked, taking and inputting customer orders, handling payments, and communicating special meal requirements to kitchen staff. The role also involves some food preparation duties, such as chopping and portioning ingredients, as well as preparing beverages including coffee and alcoholic drinks when appropriate. Flexibility is key, as the server may be required to perform additional food and beverage functions like bartending and bussing during busy periods or staffing shortages.
An important aspect of the role is adhering strictly to legal and corporate guidelines regarding the service of alcoholic beverages, ensuring the safety and satisfaction of guests. The server is also responsible for the end-of-shift financial procedures, such as counting the cash bank, completing reports, resolving discrepancies, and securing funds according to company policies. Maintaining cleanliness and safety standards in all service areas and equipment is critical, as is compliance with OSHA and MSDS safety regulations.
The position involves working varied shifts, including holidays and weekends, and requires standing, walking, lifting, bending, and other physical activities. Successful candidates are expected to embody the company’s core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which together create a culture of teamwork, quality service, and continuous improvement within the hospitality environment.
Overall, the Bistro Server role is an excellent opportunity for individuals passionate about hospitality and customer service to join a reputable company that values growth, excellence, and sustainability. This role not only rewards hard work and dedication but also offers a platform for career development within the food and beverage industry.
Job Requirements
- High school diploma or equivalent preferred
- previous food and beverage experience or equivalent training required
- ability to work varied shifts including weekends and holidays
- physical ability to stand, walk, push and lift up to 25 pounds
- excellent communication skills
- commitment to safety and hygiene standards
Job Qualifications
- High school diploma or equivalent preferred
- previous food and beverage experience or equivalent training required
- strong communication and customer service skills
- knowledge of safe food handling and alcohol service regulations
- ability to work varied shifts including weekends and holidays
- ability to stand for extended periods and perform physical tasks
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- take orders from customers, input orders, obtain payment and provide change
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- prepare food, coffee and other beverages, including alcohol, when necessary
- prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods
- count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- clean all equipment and areas, locking equipment doors, etc
- abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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