Bilingual Personal Banker

First National Bank Texas (FNBT) is a financial institution known for delivering personalized banking solutions to a diverse customer base, including a significant Spanish-speaking community. As a well-established bank, FNBT is committed to fostering a professional environment that values customer service, inclusiveness, and community engagement. The bank emphasizes operational excellence and integrity, ensuring that all employees operate within well-defined policies and procedures to provide reliable and secure financial services. Employment at FNBT offers the opportunity to develop skills in retail banking within a supportive and dynamic company culture. FNBT stands out as an equal opportunity employer, dedicated to the growth and safety of its workforce.

The role being offered is a Customer Service Representative position at First National Bank Texas. This role involves providing exceptional customer service under direct supervision in a high-volume sales environment. The primary responsibilities include handling cash transactions, processing deposits, and promoting the bank’s products and services to new and existing customers alike. The role requires personal achievement of monthly new account production goals and active participation in sales activities, including in-store aisle prospecting. The position offers a chance to operate within a fast-paced banking environment where accuracy, attentiveness to detail, and customer relationship skills are highly valued. The candidate will also gain experience processing various financial instruments such as money orders, cashier’s checks, bank wires, certificates of deposit, and Western Union transactions.

This position demands regular and predictable attendance and punctuality, as well as the ability to perform physically demanding tasks such as standing or walking for extended periods, and the ability to lift up to 50 pounds. Candidates must be able to work flexible schedules that may include evenings, weekends, and holidays, adapting to the changing needs of the bank. An important linguistic requirement for this role is bilingual proficiency in both English and Spanish to effectively communicate with the bank's diverse clientele. Success in this role involves adhering to established bank policies and supervisor direction while delivering excellent service and upholding compliance standards. FNBT prioritizes a team-oriented work environment where collaboration and professionalism are key. This position is ideal for individuals who are motivated by meeting sales targets and enjoy working in a customer-focused environment. While the salary details are not specified, the bank offers a structured workplace with opportunities for professional development and growth within the banking sector.