Bilingual Front Desk Receptionist (San Diego)

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $21.00 - $24.00

Benefits

Paid Time Off

Paid holidays

Opportunities for growth and advancement

Team outings

Employee Referral Bonus Programs

Firm-paid medical HMO

Firm-paid life and AD&D insurance

Low-cost dental and vision plans

401k

FSA

EAP

Pet insurance

Job Description

Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience. The firm specializes in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. With a strong commitment to upholding the highest standards of excellence and justice, Wilshire Law Firm has built a reputation for advocating on behalf of clients to achieve the best possible outcomes. The firm is united by core values of Excellence, Teamwork, and Integrity, and prides itself on its dynamic, collaborative, and client-focused environment. Their team consists of dedicated professionals who work tirelessly to ensure that each client receives personalized attention and effective legal representation.

The role of Bilingual Front Desk Receptionist at Wilshire Law Firm presents an exciting opportunity to be the first point of contact for clients, visitors, and guests. This position is crucial in maintaining the firm's welcoming atmosphere, along with providing administrative support. The Receptionist will be responsible for greeting and assisting visitors, managing a high volume of phone calls, scheduling appointments, and handling mail and deliveries. Proficiency in Spanish and excellent communication skills are essential to effectively serve the diverse clientele.

As part of the front office team, the incumbent will perform basic filing and recordkeeping tasks as well as support day-to-day office functions. This role plays a vital part in the smooth operation of the firm, ensuring that all visitors and clients receive timely help and clear directions, which supports the overall mission of the firm in delivering client satisfaction and legal excellence. This is a full-time position based in locations including Los Angeles, Irvine, San Diego, Oakland, Sacramento, Riverside, and Torrance. Compensation ranges from $21.00 to $24.00 per hour depending on experience, and comes with a comprehensive benefits package that underscores the firm’s commitment to employee well-being and professional growth.

Job Requirements

High school diploma or equivalent
Must be bilingual in Spanish
Proficient with Microsoft Office Suite or related software
Excellent verbal communication skills
Excellent interpersonal and customer service skills
Basic understanding of administrative and clerical procedures and systems

Job Qualifications

Excellent verbal communication skills
Excellent interpersonal and customer service skills
Basic understanding of administrative and clerical procedures and systems
Proficient with Microsoft Office Suite or related software
Must be bilingual in Spanish
High school diploma or equivalent required

Job Duties

Greet clients, visitors, and guests of the firm
Determine the purpose of each person’s visit and direct or escort them to the appropriate location
Answer, screen, and direct a heavy volume of phone calls to staff
Take messages and schedule appointments
Receive mail, documents, packages, and courier deliveries and deliver or distribute items
Perform administrative and clerical support tasks
Perform basic filing and recordkeeping