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Bilingual Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Employee stock purchase plan
401K Employer Matching
Education Assistance
Paid Time Off
wellness benefits

Job Description

PFG Customized Distribution is a premier foodservice distribution company that caters to the unique requirements of many of America's most recognized national chain restaurants, including Cracker Barrel, TGI Friday's, Outback Steakhouse, Red Lobster, and Ruby Tuesday. The company specializes in providing customized attention and centralized contact for product lines, menu changes, and account coordination, ensuring that clients receive tailored service and efficient delivery solutions. Operating across the United States and in more than 40 countries worldwide, PFG Customized Distribution plays a vital role in the food distribution industry by delivering quality products and services that support the needs of its... Show More

Job Requirements

  • High School Diploma/GED or equivalent
  • 12 months customer service experience in warehouse or foodservice industry or related industry
  • Bilingual in English and Spanish
  • Availability to work Monday through Friday, 7 am to finish, and rotating Saturdays and holidays as needed

Job Qualifications

  • High School Diploma/GED or equivalent
  • 12 months customer service within warehouse/foodservice industry or related industry
  • Bilingual (English/Spanish)
  • Must be able to work Monday - Friday, 7am - Finish, and rotating Saturdays and holidays as needed

Job Duties

  • Input customer orders
  • Input customer credits
  • Input order and invoicing information accurately and in a timely manner
  • Assist customers with orders and problems
  • Contact vendors and request samples for customers
  • Provide informative and professional assistance when working with the public, customers, vendors, and co-workers
  • Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary
  • Attend training and Customer Service meetings
  • Perform other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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