Bilingual Automotive Receptionist / Customer Experience Coordinator

Freeland Chevrolet is a family-owned Chevrolet dealership serving the Nashville, Antioch, and Middle Tennessee communities. Part of the larger Freeland Auto Group, this dealership is known for its commitment to integrity, efficiency, and providing exceptional customer service. It stands as a reputable, stable, and growing company that values its employees as much as its customers, making it a sought-after workplace in the local automotive sector. The company culture promotes career growth and invests in its team to ensure they have the resources and training necessary to succeed and deliver outstanding customer experiences. The dealership offers a full-time, on-site position with competitive hourly pay alongside a comprehensive benefits package including medical, dental, vision, and life insurance, retirement plans, and paid time off, underscoring its dedication to employee well-being and work-life balance.

The role available is for a Bilingual Automotive Receptionist / Customer Experience Coordinator who will be the welcoming face and voice of the Freeland Chevrolet showroom. This position is perfect for an individual who thrives in a fast-paced environment and enjoys working with people. No previous automotive or car dealership experience is necessary as full training will be provided. The receptionist is essential in enhancing the customer journey from their first interaction, ensuring they feel valued and supported throughout their visit. Responsibilities will include answering multi-line phone calls, greeting customers with warmth and professionalism, directing guests to the appropriate departments, scheduling appointments, supporting the sales and management teams, and maintaining a clean and inviting front desk and showroom environment. The ideal candidate will be bilingual in English and Spanish, possess strong communication and organizational skills, and maintain a professional appearance and demeanor. This role offers an excellent opportunity for those seeking long-term career growth within a respected family-owned dealership group with a strong reputation in the region. It also provides a chance to be part of a community-focused business that prioritizes a five-star customer experience and values diversity and inclusion in its workforce.