Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Team-oriented work environment
Job Description
Boyd Gaming Corporation is a premier casino entertainment company operating across various gaming jurisdictions in the United States. Known for its commitment to excellence and innovation in the gaming and hospitality industry, Boyd Gaming has consistently maintained a reputation for outstanding service and entertainment. The company prides itself on evolving within the competitive landscape, ensuring leadership in the industry while maximizing value for its shareholders, team members, and the communities it serves. Boyd Gaming's diverse portfolio includes casino resorts that offer a wide array of gaming options, dining experiences, and entertainment activities, making it a sought-after destination for guests seeking high-quality casino entertainment.
The role of Beverage Server at Boyd Gaming, specifically under the Ladies & Gents of Belterra Park program, is a vital position that focuses on delivering exceptional beverage service and enhancing the overall guest experience. The position involves more than just serving drinks; it requires the ability to engage guests through entertainment routines, modeling, and public relations initiatives that highlight the Belterra Park brand. The Beverage Server is expected to provide accurate and prompt service, working closely with bar personnel to meet guests' beverage needs. Part of the role includes promoting specialty cocktails, events, and other services offered by the property, thereby contributing to a lively and memorable atmosphere.
Beverage Servers play an integral role in maintaining high standards of customer service and hospitality. They are required to be knowledgeable about the menu offerings, including wines, beers, and non-alcoholic beverages, and to assist guests with their selections in a courteous and professional manner. Ensuring compliance with all state, federal, and gaming regulations, particularly with regard to responsible alcohol service and age verification, is a key responsibility. Beverage Servers are also expected to uphold health department regulations, maintain cleanliness and organization within their assigned sections, and participate actively in training and certification programs to enhance their skills and effectiveness.
In addition to day-to-day service duties, Beverage Servers represent the Belterra Park brand through public relations efforts and participation in special event promotions. They must maintain a polished appearance and exhibit a friendly, approachable demeanor at all times. The position demands excellent communication skills, the ability to handle challenging situations with guests, teamwork, and a strong attention to detail. Overall, the Beverage Server role at Boyd Gaming offers an exciting opportunity for individuals passionate about hospitality, entertainment, and providing superior guest service within a dynamic casino environment.
The role of Beverage Server at Boyd Gaming, specifically under the Ladies & Gents of Belterra Park program, is a vital position that focuses on delivering exceptional beverage service and enhancing the overall guest experience. The position involves more than just serving drinks; it requires the ability to engage guests through entertainment routines, modeling, and public relations initiatives that highlight the Belterra Park brand. The Beverage Server is expected to provide accurate and prompt service, working closely with bar personnel to meet guests' beverage needs. Part of the role includes promoting specialty cocktails, events, and other services offered by the property, thereby contributing to a lively and memorable atmosphere.
Beverage Servers play an integral role in maintaining high standards of customer service and hospitality. They are required to be knowledgeable about the menu offerings, including wines, beers, and non-alcoholic beverages, and to assist guests with their selections in a courteous and professional manner. Ensuring compliance with all state, federal, and gaming regulations, particularly with regard to responsible alcohol service and age verification, is a key responsibility. Beverage Servers are also expected to uphold health department regulations, maintain cleanliness and organization within their assigned sections, and participate actively in training and certification programs to enhance their skills and effectiveness.
In addition to day-to-day service duties, Beverage Servers represent the Belterra Park brand through public relations efforts and participation in special event promotions. They must maintain a polished appearance and exhibit a friendly, approachable demeanor at all times. The position demands excellent communication skills, the ability to handle challenging situations with guests, teamwork, and a strong attention to detail. Overall, the Beverage Server role at Boyd Gaming offers an exciting opportunity for individuals passionate about hospitality, entertainment, and providing superior guest service within a dynamic casino environment.
Job Requirements
- Must be at least 19 years of age
- Must be able to obtain and maintain a valid gaming license
- Must be able to obtain and maintain responsible alcohol service certification
- Ability to communicate effectively with guests
- Familiarity with beverage and product knowledge
- Ability to follow all health and safety regulations
- Ability to work in a fast-paced casino environment
Job Qualifications
- Ability to communicate effectively with internal and external guests
- Familiarity with beverage, wine, and garnish products
- Salesmanship skills with complete product knowledge
- Ability to maintain a neat, well-groomed appearance
- Experience in guest service and hospitality
- Ability to perform entertainment routines and public relations activities
- Ability to handle difficult guest interactions professionally
- Knowledge of health and safety regulations
Job Duties
- Obtain guests' beverage orders and ensure accurate, timely service
- Work with bar personnel to deliver beverage orders
- Engage guests with friendly, courteous interactions and provide information on specialty cocktails and promotions
- Perform entertainment routines and participate in modeling and public relations activities
- Maintain assigned sections by collecting used glassware, ashtrays, and trash
- Adhere to all state, federal, and gaming regulations including responsible alcohol service
- Complete opening, closing, and side duties as assigned
- Participate in training programs and obtain necessary certifications
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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