Beverage Server - Casino Service Bar

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Career development opportunities

Job Description

Seminole Gaming is a prominent gaming and hospitality company recognized for providing top-tier entertainment experiences across its casino properties. Rooted in the vibrant culture and heritage of the Seminole Tribe of Florida, the company prides itself on maintaining a welcoming and dynamic environment that not only entertains guests but also fosters a thriving workplace. As a respected leader in the gaming industry, Seminole Gaming offers a wide array of career opportunities that emphasize employee wellness, professional development, and a commitment to community values.

The company understands that its team members are essential to its ongoing success and invests significantly in their health and well-being, offering a comprehensive benefits package. These benefits are designed to help employees maintain a balanced life, plan for their futures, and stay healthy both physically and mentally. With a focus on inclusivity, Seminole Gaming promotes employment opportunities with preferences toward Native Americans, reflecting its dedication to upholding tribal values and traditions.

The role of Cocktail Server at Seminole Gaming is pivotal in elevating the guest experience within a fast-paced casino environment. This part-time position offers two flexible shifts: overnight from midnight to 8:30 AM, and daytime from 8:00 AM to 4:30 PM. The Cocktail Server is entrusted with delivering excellent guest service by providing both alcoholic and non-alcoholic beverages efficiently and courteously throughout the property. This role demands adherence to state liquor laws, responsible alcohol service, and compliance with gaming commission regulations.

Cocktail Servers play a critical role in maintaining a clean, organized service area and ensuring strict cash handling procedures. They engage guests with enthusiasm and professionalism, contributing significantly to the welcoming atmosphere of Seminole Gaming’s casino properties. Applicants should expect a lively work setting characterized by constant movement, interaction, and occasional exposure to environmental factors common in casino venues, including noise and secondhand smoke.

A distinctive element of the position is the company's provision of a themed uniform, comprising a corset top, satin mini-skort, fishnet hosiery, and knee-high boots (boots not provided by the company). Candidates must be comfortable with this dress code. Moreover, the role requires ongoing Alcohol Awareness Certification training to reinforce responsible beverage service.

This opportunity is especially well-suited for individuals who are outgoing, enthusiastic, and capable of delivering exceptional service in a robust entertainment environment. Flexibility to work nights, weekends, and holidays is mandatory, supporting the fluctuating demands of the casino industry.

Ensuring responsible gaming and alcohol service is a vital component of this role, with Cocktail Servers required to discreetly report any concerns to management. The position demands not only technical skills related to food and beverage service but also a warm, engaging personality that helps create memorable experiences leading guests to return.

Overall, Seminole Gaming’s Cocktail Server position offers an exciting, engaging work experience within a culturally rich and vibrant hospitality setting, backed by a company that values its employees' health and success and strongly supports Native American employment preferences.

Job Requirements

  • High school diploma or equivalent
  • minimum six months to one year of food or beverage server experience
  • ability to work flexible schedules including nights, weekends and holidays
  • capable of standing and walking for extended periods
  • ability to lift and/or move up to 25 pounds
  • must pass background checks including credit, criminal, and drug screening
  • knowledge of state liquor laws
  • ability to follow cash handling procedures
  • willingness to wear company-provided uniform
  • ability to maintain professionalism and provide excellent customer service in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent is required
  • minimum six months to one year of food or beverage server experience, preferably in a high-volume setting
  • certificate in mixology is preferred
  • must undergo Alcohol Awareness Certification training on an ongoing basis
  • basic mathematical skills specific to job responsibilities
  • ability to deliver a high level of customer service that creates a positive, memorable entertainment experience
  • professional demeanor with an outgoing, enthusiastic personality
  • ability to work flexible schedules including nights, weekends and holidays
  • knowledge of food and beverage items
  • ability to make cash transactions accurately
  • knowledge and compliance with Gaming Commission Regulations and Seminole Tribe of Florida policies and procedures

Job Duties

  • Take guest orders
  • serves drinks and collects monies in a courteous and efficient manner
  • adhere to cash handling procedures
  • ensure guest satisfaction in assigned areas and other areas if necessary
  • adhere to state liquor laws and Alcohol Awareness Certification training guidelines
  • keep bar and service area clean, sanitary and organized at all times
  • adhere to beverage control procedures
  • adhere to all regulatory, departmental and company policies and procedures
  • demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
  • promote positive guest and team member relations

Job Criteria

Experience

Mid Level (3-7 years)


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