Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,847.69 - $73,248.06
Benefits
Wellness incentive programs to help you stay healthy physically and mentally
Free meals in our employee dining room
Free parking on and off shift
Health and Income Protection benefits (for eligible employees)
Job Description
MGM Resorts International is one of the world’s leading global hospitality and entertainment companies, renowned for its dynamic and vibrant properties across Las Vegas, Nevada, and beyond. With a commitment to delivering unparalleled guest experiences through exceptional service, innovation, and entertainment, MGM Resorts has set the benchmark in the hospitality and gaming industry. The company thrives on diversity, creativity, and collaboration, making it a vibrant workplace for individuals passionate about contributing to one of the most exciting industries worldwide.
The role of Lounge Manager at MGM Resorts International is a pivotal leadership position within the Beverage and Cocktails te... Show More
The role of Lounge Manager at MGM Resorts International is a pivotal leadership position within the Beverage and Cocktails te... Show More
Job Requirements
- 2+ years of prior relevant experience
- high school diploma, GED or equivalent
- ability to work varied shifts, including weekends and holidays
- strong leadership and communication skills
- knowledge of beverage operations
- experience in budget management
- customer service focus
- ability to handle guest complaints
- adherence to company policies and procedures
Job Qualifications
- 2+ years of prior relevant experience
- high school diploma, GED or equivalent
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- knowledge of beverage operations and inventory control
- ability to manage budgets and financial performance
- customer service orientation
- problem-solving skills
- understanding of human resources practices and compliance
- flexibility to work varied shifts
Job Duties
- Manages assigned operational functions within the department consistent with the strategic plan and vision for the department and the division
- directs smooth, efficient, cost-effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
- oversees daily supervision
- manages and monitors fiscal budget, operations of assigned department(s) and marketing strategies to produce both short term and long-term profitability
- manages the delivery and measurement of guest service within assigned department(s) consistent with the company's core service standards and brand attributes
- reacts to any guest complaints and take any appropriate action
- handles troubleshooting
- provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure competitive position and in anticipation of changing guest needs within the dynamic hospitality and gaming environment
- manages human resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
- quality hiring, training and succession planning processes that encompass the company's diversity commitment
- adherence to the company's status quo third party representation philosophy
- compliance with company policies, legal requirements and collective bargaining agreements
- provides management support in the oversight of an assigned shift to ensure the delivery of quality service to the guests
- coordinates the requisition process and stocking of beverage outlets to maximize revenues for the division
- provides guidance and counsel to all beverage employees, ensures the staff is scheduled properly
- provides recommendations to management on daily operational issues
- perform other job-related duties as requested
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities