Beverage Cocktail Server - Part Time

Gulfport, MS, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $8.25 - $13.75

Benefits

day-one medical coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Job Description

PENN Entertainment is a leading integrated entertainment company renowned for its extensive portfolio of 43 destinations across North America, including premier casino gaming, sports content, and online sports betting platforms such as theScore Bet Sportsbook and Casino. With a commitment to innovation and guest satisfaction, PENN Entertainment delivers dynamic, fast-paced experiences that captivate millions of customers seeking thrilling entertainment and exceptional service. The company also emphasizes corporate responsibility through its notable dedication to diversity, sustainability, and community engagement, enhancing the lives of its workforce and the environments where it operates. Joining PENN means becoming part of an organization that not only values fun and excitement but also prioritizes career growth with comprehensive support systems designed to promote long-term success and well-being.

This particular role is a part-time position within PENN Entertainment aimed at delivering outstanding beverage service in a vibrant casino setting. As a beverage server, you will be the face of hospitality, providing personalized, friendly, and prompt service to casino guests. Your responsibilities will include taking drink orders, assisting bartenders, monitoring consommation responsibly, and promoting casino events. PENN Entertainment offers a competitive total rewards package to its employees, which includes day-one medical coverage, 401(k) matching, and annual performance bonuses that reflect individual contribution and experience. Paid time off accrues based on local policies and your length of service, fostering not only professional development but also personal well-being. If you thrive in fast-paced environments, enjoy working collaboratively, and are passionate about creating memorable experiences for guests, this role provides an exciting opportunity to grow your career in the entertainment and hospitality industry.

Job Requirements

must be at least 21 years of age
high school diploma or equivalent
read, write legibly, understand and speak English
excellent customer service and communication skills
count money and change correctly
know or is able to learn tray service and cocktail ingredients
available to work required schedule which may include nights, weekends, holidays and overtime as needed
must meet professional appearance standards as prescribed by company policy
must be physically mobile with reasonable accommodation
must be able to respond to visual and oral cues
must be able to lift and carry 20 lbs (full cocktail tray) for extended periods of time
able to tolerate second-hand smoke, noise, bright lights
able to work at a fast pace in often crowded and noisy environment
physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
must successfully complete ServSafe Alcohol training certification course

Job Qualifications

high school diploma or equivalent
read, write legibly, understand and speak English
excellent customer service and communication skills
count money and change correctly
know or is able to learn tray service and cocktail ingredients
must meet professional appearance standards as prescribed by company policy
must successfully complete ServSafe Alcohol training certification course

Job Duties

provides personalized service and uses guest name
resolves service problems according to guidelines
serves as ambassador of goodwill while working and at customer and public relations functions
promotes casino events and programs
provides fast (20 minute or less round time), friendly, professional beverage service to casino guests
carries full trays on every round
monitors guest consumption of alcohol and intervenes as needed according to guidelines
takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
handles money according to procedure
works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
maintains clean and stocked workstation