Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth support
Competitive total rewards package
Job Description
PENN Entertainment is a premier provider of integrated entertainment, sports content, and casino gaming experiences, operating at 43 destinations across North America. With a strong presence in both physical and online gaming spaces—including partnerships with ESPN BET and theScore Bet Sportsbook and Casino—PENN Entertainment is at the forefront of transforming the entertainment industry. The company’s commitment to innovation, diversity, and sustainability underscores its mission to not only deliver top-tier gaming and entertainment experiences but also to positively impact communities, employees, vendors, and the environment. Known for fostering a culture where fun meets professionalism, PENN Entertainment offers an engaging and dynamic... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to work required schedule including nights, weekends, holidays and overtime as needed
- Must be 21 years of age or older
- Ability to respond to visual and oral cues
- Professional appearance standards as prescribed by company policy
- Ability to work well with others in a team environment
Job Duties
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- Promotes casino events and programs
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Works well with others especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory
- Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in designated places following established storage guidelines and safety procedures
- Replaces empty draught beer kegs as may be required
- Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
- Operates and maintains all equipment and utensils in accordance with established guidelines and safety procedures
- Removes and properly disposes of all debris accumulated at the bar
- Wipes counter areas, sinks and floors to maintain a clean and safe work station
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Location
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