Benicia's Kitchen-Food & Beverage Manager

The Lodge, situated in the heart of Sonoma, is a premier resort that embodies the unique charm and historical essence of its Plaza location. This establishment is deeply connected to the rich heritage of local craftspeople, celebrating centuries-old traditions through hand-crafted touches that enhance the overall guest experience. The programming at The Lodge highlights the intricate process behind the region's celebrated products such as wine, art, and olive oil, encouraging a deeper appreciation among guests. The welcoming staff at the resort demonstrate immense pride and love for the Sonoma region, fostering an inviting and authentic atmosphere where visitors can enjoy a sense of belonging. Community ties are strong, ensuring that the resort creates an experience where guests feel like locals and locals feel like cherished friends.

The role offered at The Lodge is an integral position responsible for the comprehensive planning and management of the Restaurant, Room Service, Bar, and Catering departments. This position is pivotal in guaranteeing customer satisfaction through quality service while ensuring strict compliance with corporate and franchise standards, as well as all applicable federal, state, and local regulations. The individual will focus on meeting and exceeding financial goals by overseeing short-term operational planning and management for these food and beverage outlets. Responsibilities include recommending new promotional initiatives, procedural improvements, preparing financial forecasts, and administering budgets to optimize performance and profitability.

Beyond operational oversight, the position entails managing all human resources functions within the department. This includes recruitment, hiring, training, empowering, coaching, conducting performance evaluations, handling salary reviews, resolving conflicts through fair treatment policies, and disciplinary actions if necessary. The manager will drive the development and execution of the department’s annual budget, marketing plan, and business objectives to align with overall company goals and enhance guest experiences.

Key to the success in this role is the implementation and management of all company programs related to the franchise to maintain compliance with standard operating procedures, particularly focusing on safety, sanitation, and quality service delivery. Marketing efforts will target the food and beverage outlets through curated menus, promotions, attractive presentations, and package deals designed to attract both in-house guests and local clientele, aiming to surpass sales and financial objectives.

Operational responsibilities also extend to maintaining the cleanliness and proper functioning of food and beverage areas and equipment throughout the hotel to protect assets and adhere to regulatory standards. Guest satisfaction is paramount, requiring prompt and effective responses to customer needs, concerns, and feedback to ensure a high-quality experience that encourages repeat visits and positive word-of-mouth.

This role demands excellent physical capability, including the ability to lift and move equipment weighing between 20 to 40 pounds, stand continuously, and navigate stairs and various outlet areas extensively during shifts. The working environment is primarily indoors but may involve outdoor temperatures exceeding 100 degrees, especially in dining facilities and kitchens.

The position offers an annual salary range between USD 80,000 to USD 85,000, reflecting the importance and scope of responsibilities entrusted to this role. Education requirements include more than two years of post-high school education, coupled with at least one to two years of related work experience. This is an outstanding opportunity for a dedicated professional to join a respected Sonoma resort that values its cultural heritage, community connections, and exceptional guest service.