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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $11.25 - $16.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Pet insurance
Life insurance
Retirement Plan
Job Description
HEI Hotels and Resorts is a distinguished hospitality company committed to fostering a diverse and inclusive workplace. They place high value on U.S. military experience and encourage all qualified military candidates to apply for their positions. HEI Hotels and Resorts offers comprehensive benefits aimed at supporting the physical, mental, and financial wellness of their employees. With competitive medical, dental, and vision insurance programs, as well as vacation, sick, and holiday leave, they prioritize employee well-being. The company also provides pet insurance, life insurance options, disability plans, a 401(k) savings plan with matching funds, and discounts through their "YouDecide" program and... Show More
Job Requirements
- High school diploma or equivalent
- hotel experience preferred
- ability to communicate with guests
- knowledge of hotel service and local area events
- ability to drive vans limousines and automobiles
- must have an excellent driving record
- ability to handle luggage up to 75 lbs
- ability to stand walk bend kneel and perform physical tasks
- effective verbal and written communication skills
Job Qualifications
- High school diploma or equivalent required
- hotel experience preferred
- ability to communicate with guests respond to questions knowledge of hotel service local area events and activities
- ability to drive vans limousines and automobiles must have an excellent driving record as verified by a motor vehicle report with or without reasonable accommodation
- ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
- ability to grasp lift and or carry or otherwise move packages boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs with or without reasonable accommodation
- ability to stand walk and or sit and continuously perform essential job functions with or without reasonable accommodation
- perform tasks requiring bending stooping kneeling and or walking with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers public etc
Job Duties
- Show guests to room assisting with their luggage
- explain all hotel facilities their location in the hotel hours of operation and answer all questions about these facilities and other hotel questions
- check luggage for hotel guests both for day and overnight
- maintain the designated station in the lobby standing alert to be easily summoned for fronts
- open doors and greet guests in a friendly and courteous manner
- maintain the cleanliness of the bell stand lobby and baggage room keep lobby door and windows clean when not busy with guests
- post the daily events board and entertainment board in the lobby
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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