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Job Overview
Compensation
Hourly
Range $14.50 - $18.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Work environment
Job Description
Hyatt Regency Greenville is a luxurious full-service hotel located in the heart of downtown Greenville, South Carolina. Known for its elegant accommodations and exceptional service, the Hyatt Regency offers guests a memorable stay with an emphasis on comfort and convenience. The hotel features upscale amenities including a fitness center, outdoor pool, dining options, event spaces, and proximity to Greenville's vibrant cultural and entertainment districts. As part of the renowned Hyatt Hotels Corporation, the Hyatt Regency Greenville upholds high standards of hospitality, ensuring every guest experiences the best the city has to offer. The hotel is deeply committed to creating a... Show More
Job Requirements
- High school diploma or equivalent
- Physical ability to lift and carry luggage
- Prior experience in hospitality or customer service preferred
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Must pass background and substance abuse screening
- Ability to follow safety and security procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Strong attention to detail and organizational skills
- Physical ability to lift and carry luggage
- Familiarity with local area attractions and transportation options
- Ability to work collaboratively in a team environment
Job Duties
- Warmly welcome guests creating a positive first impression of hotel
- Promote hotel facilities and provide accurate information on hotel facilities local attractions events transportation arrangement and directions around the community
- Maintain effective communication amongst the bell staff and with all hotel departments
- Load and unload guest luggage and other belongings from a variety of vehicles escort guests to and from guest rooms transport luggage belongings to and from guest rooms bell closet and other hotel areas navigate bell carts carefully through public areas in and out of elevators and in corridors demonstrate features of guest room and promote hotel facilities deliver guest faxes amenities etc
- Complete baggage claim tickets read and match luggage tags to tickets detach and give to guest their portion of claim ticket
- Organize and store luggage in designated area
- Ensure the timely delivery of guest luggage packages gifts messages facsimiles newspapers etc
- Follow security procedures on the handling of guest room keys and the protection of guest-related information
- Listen to and promptly act to correct guest problems and complaints
- Clean and organize hotel front entrance bell stand area and bell closet including daily light cleaning
Job Criteria
Experience
No experience required
Job Location
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