Bell Attendant | Wren (Seasonal)

Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of expertise in creating hospitality solutions and delivering exceptional experiences. Known for its commitment to excellence, Columbia Hospitality manages a diverse portfolio that includes award-winning hotels and resorts, premier residential communities, restaurants and bars, golf clubs, conference centers, and unique venues. The company is renowned for fostering a values-driven, inclusive, and people-first culture, consistently named one of the Top Companies to Work for in Washington by both Seattle Business Magazine and Puget Sound Business Journal. This recognition reflects Columbia Hospitality's dedication to creating dynamic, fun, and nurturing work environments that empower team members to grow, innovate, and contribute meaningfully.

Located in the heart of downtown Missoula, The Wren is a boutique hotel under the Columbia Hospitality umbrella, offering 73 unique guestrooms tailored to the desires of the modern traveler. It embodies the vibrant local culture and scenic charm of Western Montana, serving as a basecamp for adventure seekers eager to explore hiking trails, biking routes, and local hotspots. The Wren features amenities such as an indoor/outdoor café operated by Black Coffee Roasting Co., executive meeting space, and knowledgeable local guides ready to provide personalized recommendations, enhancing each guest's experience.

The Bell Attendant role at The Wren is a vital position dedicated to ensuring guests receive professional, courteous, and attentive service from arrival to departure. This position is focused on facilitating a seamless and welcoming experience by managing luggage with care, escorting guests to their rooms, and delivering requested items promptly. Beyond assisting guests directly, the Bell Attendant plays a crucial part in maintaining lobby organization and cleanliness, contributing to the hotel's overall atmosphere of comfort and efficiency. Working closely with the front office and valet teams, this role demands excellent interpersonal skills and a commitment to hospitality excellence. The Bell Attendant is also entrusted with following safety and security protocols to protect guests' belongings.

This hourly position offers a competitive wage of $17, with additional benefits such as tip pooling and daily pay options, allowing team members to receive their earnings promptly. The role also includes paid time off, holiday pay, and comprehensive benefits encompassing medical, dental, vision, disability coverage, and retirement plans such as 401K. Financial wellness is supported through Health Savings Account (HSA) and Flexible Spending Account (FSA) plans with employer contributions. The company fosters a values-based, inclusive culture identified as #OMGLIFE, promoting diverse perspectives and opportunities for personal and professional growth. Employees can benefit from referral bonuses, discounted services across lodging, dining, spa, golf, retail, and travel-related activities, as well as access to employee assistance programs and community volunteer initiatives.

In sum, the Bell Attendant role at The Wren is an excellent opportunity for individuals passionate about delivering memorable guest experiences within a supportive and engaging work environment. Candidates who join Columbia Hospitality become part of a team that places people first, inspires creativity, and values respect and inclusion, thus making meaningful contributions to a brand celebrated for its outstanding hospitality standards.