Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Weekend Shifts
Benefits
Free play
Half price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) team member match
Free mental well-being platform
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment community that combines technology, entertainment, and golf into one unique experience. The company is known for its innovative approach to social entertainment, offering guests interactive golf games, exceptional food and beverage services, and vibrant atmospheres across its locations. With a commitment to inclusivity and diversity, Topgolf celebrates a culture of fun, teamwork, and excellence, making it a popular destination for individuals and groups seeking engaging and memorable leisure activities. The organization takes pride in creating an equitable environment for all guests and employees, ensuring safety, respect, and a positive community impact. This position is a great opportunity for those passionate about hospitality and guest service, who want to be part of a dynamic and exciting company that values growth and employee wellbeing. Employment is offered on a part-time or full-time basis with a competitive pay rate of $16.90 per hour plus tips, reflecting the company's commitment to fairly compensate its team members while encouraging high-quality guest interactions.
The role centers around providing an outstanding guest experience in the bay areas where players enjoy top-notch golf games combined with food and beverages. Responsibilities include greeting guests warmly, assisting them with technology setup, taking and delivering orders efficiently, and maintaining cleanliness and organization in the entertainment bays. The position demands excellent interpersonal skills and the ability to thrive under pressure in a fast-paced environment. Staff members also play a key role in exemplifying Topgolf’s core values such as fun, one team spirit, excellence, edgy spirit, and caring, ensuring every guest visit is memorable and enjoyable. Candidates will be expected to manage guest inquiries and resolve concerns with professionalism, contributing actively to a positive team atmosphere. Compliance with safety and health standards is critical to support a secure environment for all guests and staff. This job is ideal for individuals who enjoy working with people, have a passion for hospitality, and want to contribute to a cutting-edge entertainment setting with opportunities for advancement and development.
The role centers around providing an outstanding guest experience in the bay areas where players enjoy top-notch golf games combined with food and beverages. Responsibilities include greeting guests warmly, assisting them with technology setup, taking and delivering orders efficiently, and maintaining cleanliness and organization in the entertainment bays. The position demands excellent interpersonal skills and the ability to thrive under pressure in a fast-paced environment. Staff members also play a key role in exemplifying Topgolf’s core values such as fun, one team spirit, excellence, edgy spirit, and caring, ensuring every guest visit is memorable and enjoyable. Candidates will be expected to manage guest inquiries and resolve concerns with professionalism, contributing actively to a positive team atmosphere. Compliance with safety and health standards is critical to support a secure environment for all guests and staff. This job is ideal for individuals who enjoy working with people, have a passion for hospitality, and want to contribute to a cutting-edge entertainment setting with opportunities for advancement and development.
Job Requirements
- Must be of legal age to serve alcohol where required by law
- Availability to work evenings weekends and holidays
- Previous customer service experience in a hospitality or restaurant setting is preferred
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and strong organizational skills
Job Qualifications
- Previous customer service experience in a hospitality or restaurant setting is preferred
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and strong organizational skills
- Must be of legal age to serve alcohol where required by law
- Availability to work evenings weekends and holidays
Job Duties
- Greet and welcome guests to the bays providing information about Topgolf offerings
- Take and deliver food and beverage orders to guests in a timely and accurate manner
- Ensure the cleanliness and organization of the bay areas including clearing tables and picking up golf balls
- Assist guests with bay setup and provide instructions on how to use Topgolf technology
- Handle guest inquiries and resolve any issues or concerns with a high level of professionalism
- Collaborate with other staff members to create a positive and memorable guest experience
- Demonstrate Topgolf's Core Values fun one team excellence edgy spirit and caring
- Comply with safety and health regulations at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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