Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $9.00
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Work Schedule

Weekend Shifts
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Benefits

Free play
Half price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) playmaker match
Mental well-being platform

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment community that offers a unique and exciting venue combining golf, games, food, and music. Known for creating memorable experiences that bring people together, Topgolf provides an innovative blend of technology and entertainment to guests of all ages and skill levels. With numerous locations worldwide, Topgolf has become a popular destination for families, friends, and corporate groups looking for a fun and engaging environment. The company is committed to fostering a positive workplace culture that values diversity, inclusion, and respect for all team members.

This role is for a Bay Host at Topgolf, a position that plays a critical part in delivering exceptional guest services. Bay Hosts are ambassadors of the Topgolf brand, responsible for greeting and welcoming guests as they arrive, providing them with information about the venue’s offerings, and ensuring a smooth and enjoyable experience throughout their visit. The Bay Host will take and deliver food and beverage orders promptly while maintaining the cleanliness and organization of the bay areas. They assist guests with bay setup, including instruction on how to use Topgolf’s innovative technology, enhancing the overall entertainment experience.

In this position, excellent interpersonal and communication skills are essential, as the Bay Host interacts directly with guests and addresses inquiries or concerns with professionalism and care. The environment is fast-paced and dynamic, requiring team members to be attentive, organized, and efficient under pressure. The role also demands compliance with safety and health regulations, as well as adherence to company core values such as Fun, One Team, Excellence, Edgy Spirit, and Caring. This is a tip-eligible position with a pay rate of $9.00 per hour, suitable for individuals aged 19 and older. Availability for evening, weekend, and holiday shifts is required.

Topgolf offers competitive benefits including health, dental, and vision insurance, a 401(k) playmaker match, free mental well-being resources, and additional perks like free play and half-price food, making it an attractive workplace for those passionate about hospitality and entertainment. Moreover, Topgolf is committed to equal opportunities and a respectful, inclusive environment that celebrates diversity. They participate in E-Verify to ensure lawful employment practices and uphold strong ethical standards throughout their hiring processes.

Job Requirements

  • Must be of legal age to serve alcohol where required by law
  • Availability to work evenings, weekends, and holidays
  • Previous customer service experience in a hospitality or restaurant setting is preferred
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and strong organizational skills
  • Must be 19 years of age or older

Job Qualifications

  • Previous customer service experience in a hospitality or restaurant setting is preferred
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and strong organizational skills
  • Must be of legal age to serve alcohol where required by law
  • Availability to work evenings, weekends, and holidays

Job Duties

  • Greet and welcome guests to the bays, providing information about Topgolf offerings
  • Take and deliver food and beverage orders to guests in a timely and accurate manner
  • Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls
  • Assist guests with bay setup and provide instructions on how to use Topgolf technology
  • Handle guest inquiries and resolve any issues or concerns with a high level of professionalism
  • Collaborate with other staff members to create a positive and memorable guest experience
  • Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring
  • Comply with safety and health regulations at all times

Job Criteria

Experience

Entry Level (1-2 years)


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