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Bay Host

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) playmaker match
Free mental well-being platform
FREE gameplay
Discounted food
Weekly Playmaker meals

Job Description

Topgolf is a global sports and entertainment community that thrives on the unlimited power of play to create fun, connection, and innovation. As a leading entertainment company, Topgolf is known for redefining the guest experience by combining technology, games, food, and music into a unique, energetic atmosphere where people come together to enjoy an unforgettable time. Topgolf’s venues operate as dynamic social hubs where guests, called Players, can engage in interactive golf games while savoring delicious food and beverages in a lively setting. The company values creativity, collaboration, and individuality, which are all deeply embedded in its culture. Employees, called Playmakers, are encouraged to bring their authentic selves to work, fostering an environment where innovation and fun go hand in hand. With a strong commitment to career growth, Topgolf promotes from within and supports its Playmakers to achieve their full potential through continuous development and opportunities for advancement. The company also emphasizes inclusion, respect, and equal opportunity, making it a workplace where diversity is celebrated and everyone is empowered to succeed.

The role of a Bay Host at Topgolf is integral to delivering the exceptional experience that the company promises to its Players. As a Bay Host, you will be the first face welcoming guests to their bays, setting the tone for an enjoyable and memorable visit. Your energy and enthusiasm will make guests feel comfortable and excited, and your knowledge about Topgolf’s offerings will help you recommend food, drinks, and gaming options that enhance their experience. This position requires someone who can thrive in a fast-paced, high-volume environment while maintaining a positive attitude and a team-first mentality. You will be responsible for ensuring that bay areas are clean, organized, and well-stocked, creating a welcoming space for Players to relax and play. Additionally, you must uphold safety and sanitation standards to provide a safe environment for both guests and staff. The Bay Host role is not a typical desk job; it is physically engaging and demands stamina, with responsibilities including moving items up to 50 pounds, standing and walking for extended periods, and actively participating in various tasks throughout the shift. If you love bringing joy to others, have experience serving food and beverages, and enjoy working in a lively, social environment, this exciting opportunity at Topgolf is perfect for you. This role offers competitive hourly wages, including tips for certain positions, flexible shifts to accommodate various schedules, and many perks such as free gameplay, discounted food and retail items, health benefits, and opportunities for career advancement in a company that truly values fun and excellence.

Job Requirements

  • Must be of legal age to serve alcohol where required by law
  • Ability to lift and move items up to 50 pounds
  • Ability to stand and walk for extended periods during shifts
  • Ability to work in a fast-paced, high-volume environment
  • Experience serving alcoholic and non-alcoholic drinks
  • Positive attitude
  • Strong teamwork skills
  • Commitment to safety and sanitation standards

Job Qualifications

  • Previous experience serving food and beverages in a restaurant, hospitality, or entertainment setting
  • Ability to thrive in a popular and fast-paced environment
  • Positive attitude and strong team player mentality
  • Excellent communication and interpersonal skills
  • Ability to provide excellent customer service and enhance guest experience
  • Legal age to serve alcohol where required by law

Job Duties

  • Welcome Players to their bays with energy and enthusiasm
  • Actively recommend food, beverage, and gaming options tailored to the visit
  • Provide outstanding food and beverage recommendations
  • Take orders quickly and accurately
  • Keep bay areas clean and organized by clearing tables and refilling drinks
  • Maintain a welcoming space ensuring Players have everything they need
  • Collaborate with fellow Playmakers to deliver an unforgettable Player experience
  • Adhere to safety and sanitation standards and assist in keeping bays clean and safe
  • Live the Topgolf core values of Fun, One Team, Excellence, Courage, and Caring every day

Job Criteria

Experience

Entry Level (1-2 years)


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