Bartender/Server at The Comfort Zone Cigar Lounge & Bistro
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
Retirement Plan
uniform provided
Job Description
Comfort Zone Cigar Lounge & Bistro is a unique establishment that combines several pleasures under one roof, providing an exceptional experience for those seeking a place to relax and unwind. Located in Lansing, Michigan, this lounge and bistro is renowned for offering quality tobacco products alongside an inviting atmosphere enriched by excellent food, drinks, a friendly staff, and outstanding service. The environment is tailored to create a welcoming space where patrons can enjoy their favorite cigars paired with delicious meals and expertly crafted beverages. Comfort Zone Cigar Lounge & Bistro prides itself on being a social hub for community members and visitors alike, catering to discerning guests who appreciate quality and comfort in equal measure.
The role of the Lead Bartender at Comfort Zone Cigar Lounge & Bistro is a pivotal position, designed for an experienced professional who can deliver high-quality beverage service while fostering an enjoyable and relaxed ambiance. This full-time lead position demands flexibility to work evenings, weekends, holidays, and varied schedules to meet the lounge's operational needs. The lead bartender will be responsible not only for mixing and serving alcoholic and non-alcoholic drinks but also for upholding exemplary customer service standards that align with the establishment’s reputation. They will interact directly with guests and the serving staff, ensuring timely, accurate, and friendly service.
In addition to preparing classic and signature cocktails following standard recipes, the lead bartender will manage essential bar functions such as inventory control of alcoholic beverages, cash handling, and maintaining cleanliness and organization at the bar station. The position requires a deep understanding of spirits, wine, beer, cocktail recipes, and garnishes, reflecting the lounge’s commitment to quality. The lead bartender must also demonstrate strong interpersonal and communication skills to engage effectively with guests and team members, addressing questions and concerns with professionalism and warmth.
Comfort Zone Cigar Lounge & Bistro emphasizes compliance with all applicable Michigan liquor laws and company policies, ensuring a safe and respectful environment for both staff and clientele. The lead bartender will also play a critical role in promoting responsible consumption by moderating guest drinking when necessary. The job environment is dynamic and may at times be noisy and busy, requiring the ability to work efficiently under pressure while maintaining a high but balanced energy level throughout shifts.
Beyond the technical skills, the ideal candidate will be TIPS certified or willing to become certified within 30 days of hire and must pass a background check. Physical requirements include the capability to stand and walk for extended periods and the ability to lift and carry items weighing up to 40 pounds. The company values a neat and professional appearance in accordance with their grooming standards and supports equal employment opportunity practices, fostering a diverse and inclusive workplace.
This role is perfect for an individual passionate about the hospitality industry, eager to lead by example, and dedicated to creating memorable experiences for guests of Comfort Zone Cigar Lounge & Bistro. By joining this team, a lead bartender becomes an integral part of maintaining the lounge's reputation as a premier destination for relaxation, good food, premium beverages, and quality tobacco in Lansing.
The role of the Lead Bartender at Comfort Zone Cigar Lounge & Bistro is a pivotal position, designed for an experienced professional who can deliver high-quality beverage service while fostering an enjoyable and relaxed ambiance. This full-time lead position demands flexibility to work evenings, weekends, holidays, and varied schedules to meet the lounge's operational needs. The lead bartender will be responsible not only for mixing and serving alcoholic and non-alcoholic drinks but also for upholding exemplary customer service standards that align with the establishment’s reputation. They will interact directly with guests and the serving staff, ensuring timely, accurate, and friendly service.
In addition to preparing classic and signature cocktails following standard recipes, the lead bartender will manage essential bar functions such as inventory control of alcoholic beverages, cash handling, and maintaining cleanliness and organization at the bar station. The position requires a deep understanding of spirits, wine, beer, cocktail recipes, and garnishes, reflecting the lounge’s commitment to quality. The lead bartender must also demonstrate strong interpersonal and communication skills to engage effectively with guests and team members, addressing questions and concerns with professionalism and warmth.
Comfort Zone Cigar Lounge & Bistro emphasizes compliance with all applicable Michigan liquor laws and company policies, ensuring a safe and respectful environment for both staff and clientele. The lead bartender will also play a critical role in promoting responsible consumption by moderating guest drinking when necessary. The job environment is dynamic and may at times be noisy and busy, requiring the ability to work efficiently under pressure while maintaining a high but balanced energy level throughout shifts.
Beyond the technical skills, the ideal candidate will be TIPS certified or willing to become certified within 30 days of hire and must pass a background check. Physical requirements include the capability to stand and walk for extended periods and the ability to lift and carry items weighing up to 40 pounds. The company values a neat and professional appearance in accordance with their grooming standards and supports equal employment opportunity practices, fostering a diverse and inclusive workplace.
This role is perfect for an individual passionate about the hospitality industry, eager to lead by example, and dedicated to creating memorable experiences for guests of Comfort Zone Cigar Lounge & Bistro. By joining this team, a lead bartender becomes an integral part of maintaining the lounge's reputation as a premier destination for relaxation, good food, premium beverages, and quality tobacco in Lansing.
Job Requirements
- Must be 21 years or older
- must be able to stand and walk for long periods
- must be able to lift and carry up to 40 pounds
- full time lead position requiring flexibility to work evenings, weekends, holidays, and varied schedule
- must be able to pass a background check
Job Qualifications
- High school graduate or equivalent
- college degree in hospitality or business preferred
- minimum 2 years experience in bar operations, preferably in a high volume restaurant or lounge
- TIPS certification or ability to become TIPS certified within 30 days of hire
- extensive knowledge of food and beverage etiquette
- strong mathematical skills
- proficiency with point of sale systems and cash handling reports
- good verbal communication skills
- ability to work under pressure
- interpersonal skills for customer satisfaction
- knowledge of food handling requirements
- ability to maintain neat, clean, well-groomed appearance
Job Duties
- Provide exemplary customer service
- take beverage orders from guests and servers
- present drink menus, make recommendations, and answer guests' questions
- prepare and serve alcoholic and non-alcoholic drinks including proper glassware and garnishes
- peel, slice, and pit fruit for garnishing drinks
- maintain bottles and glasses attractively and functionally for efficient drink preparation
- take accurate orders while maximizing sales using selling techniques and product knowledge
- ensure accurate collection of payment for served products
- manage inventory of alcoholic beverages
- follow proper cash handling procedures
- limit problems related to guests' excessive drinking
- maintain a high but balanced energy level throughout shifts
- communicate effectively with customers and staff
- comply with Michigan liquor laws and company policies
- complete assigned cleaning duties including stocking and organization
- ensure proper setup and breakdown of stations
- attend all training seminars as requested
- perform any additional responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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