Bartender - Thomas Bar

The Shepherd Hotel is a distinguished premium-brand hotel operated by White Lodging, a leading developer and operator of award-winning hotels, rooftop bars, and restaurants in some of the United States' most desirable cities. Known for its commitment to delivering exceptional hospitality experiences, The Shepherd Hotel exemplifies the ethos that hospitality is fundamentally about how you make people feel. White Lodging prides itself on fostering an environment that not only values high service standards but also prioritizes the growth and personal development of its team members. The company's focus on innovation extends to its workforce management technology, offering advanced scheduling tools through an app that enables employees to easily swap or pick up shifts. This system is designed for enhanced work-life balance, allowing team members to pursue their passion for food and beverage while maintaining flexibility.

This role at The Shepherd Hotel is centered around the position of a bartender in a dynamic, fast-paced hospitality setting. The bartender will play a vital role in creating a welcoming atmosphere and providing outstanding service to guests. Responsibilities include delivering high-quality customer service with a personal touch, engaging guests with friendly conversation, and making intuitive recommendations tailored to individual preferences. A deep knowledge of the menu, including ingredients, preparation methods, and garnishes, is essential to accurately answer guest inquiries and ensure satisfaction.

Maintaining cleanliness and organization of the bar area is a key part of the job, including daily cleaning and completing side work to uphold the bar's standards. The role also involves processing a variety of payment methods and completing end-of-shift documentation accurately. Vigilantly checking identification and monitoring beverage consumption is required to prevent overservice, thereby ensuring a safe and responsible drinking environment. Furthermore, the bartender is expected to contribute positively to the workplace by promoting teamwork and a friendly, safe atmosphere.

Candidates for this position should have an outgoing and sociable personality complemented by a keen eye for detail. A passion for service and a positive, can-do attitude are highly valued, alongside a collaborative spirit that supports team success. While prior bartending experience is preferred, it is not mandatory, reflecting White Lodging's commitment to training and development. Physical stamina to stand and move at a brisk pace over extended shifts is necessary, along with availability to work long hours, weekends, and holidays as the business requires.

White Lodging backs its employees with a competitive benefits package starting from day one, including medical, dental, and vision insurance, life and disability insurance, paid parental leave, and options like daily pay. Additional perks include an employee assistance program, a 401(k) plan with company match, paid time off with rollover, leadership development opportunities, tuition reimbursement, and discounts on hotel stays, dining, and other leisure experiences. The Shepherd Hotel and White Lodging maintain a commitment to diversity and inclusivity, welcoming candidates from all backgrounds to join their team and grow within their multifaceted hospitality portfolio. This position offers ample opportunities for career advancement across multiple locations, supporting employees in realizing their full potential within the company.