Bartender - Sports Bar - FT

Toledo, OH, USA|

Job Overview

Compensation

Hourly

Range $9.75 - $18.25

Benefits

Health Insurance

401(k) matching

Paid Time Off

Performance bonus

day-one medical coverage

wellness programs

Job Description

PENN Entertainment is a leading entertainment company renowned for its dynamic and engaging gaming experiences. Our brand stands as a beacon in the hospitality and gaming industry, offering thrilling opportunities to our guests while fostering a workplace culture that values enthusiasm, teamwork, and professional growth. PENN Entertainment prides itself on creating memorable moments for its diverse clientele by delivering top-tier service and entertainment in a fast-paced, exciting environment. Our commitment to our team members is demonstrated through extensive wellness programs, including financial, physical, and mental health support, ensuring a holistic approach to employee well-being. \n\nAs a Bartender at PENN Entertainment, you become an essential part of the guest experience by providing outstanding beverage service that combines both speed and quality. This role requires vibrant energy, excellent communication skills, and the ability to multitask in a lively casino environment. The bartender not only mixes and serves drinks with precision but also acts as a goodwill ambassador, enhancing customer satisfaction through personalized service and active engagement with patrons. This position offers a competitive base salary, supplemented by a comprehensive Total Rewards package that includes day-one medical coverage, 401(k) matching, and an annual performance bonus, all aimed at recognizing your contributions and supporting your career advancement. \n\nSuccessful candidates will thrive within a team-oriented culture and demonstrate professionalism by maintaining appearance standards and adhering to safety and health guidelines. The role entails monitoring guest consumption, promoting casino events, preparing drinks efficiently, and maintaining the cleanliness and organization of your workstation. Additionally, bartenders must operate cash registers accurately and collaborate closely with beverage servers, barbacks, and supervisors to ensure seamless operations. This is an excellent opportunity for individuals passionate about the hospitality industry, eager to deliver exceptional service while advancing their careers at a company that values their growth and success.

Job Requirements

must be 21 years of age
high school diploma or equivalent
excellent customer service/communication skills
count money and change correctly
knows cocktail ingredients and proper mixing and pouring techniques
available to work required schedule which may include nights, weekends, holidays and overtime as needed
must meet professional appearance standards as prescribed by company policy
must be physically mobile with reasonable accommodation
must be able to respond to visual and oral cues
able to work in constricting areas
able to tolerate noise and bright lights
able to work at a fast pace in often crowded/noisy environment
physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
employee could be exposed to an environment containing unrestricted second-hand tobacco smoke

Job Qualifications

high school diploma or equivalent
excellent customer service and communication skills
knowledge of cocktail ingredients and proper mixing and pouring techniques
ability to count money and change correctly
ability to work under pressure in a fast-paced environment
good interpersonal skills to work well with team members
understanding of health and safety standards

Job Duties

monitoring guest consumption of alcohol and intervenes as needed according to guidelines
serving as ambassador of goodwill while working and at customer and public relations functions
promoting casino events and programs
providing personalized service and uses guest name
resolving service problems according to guidelines
providing fast, friendly, professional beverage service to casino guests and beverage servers
preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
slicing and pitting fruit as required
operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
operating a cash register/pos system, ringing proper amount into the register and giving the guest or server the correct change
accounting for all cash, charge and complimentary sales according to established procedures, maintaining integrity of all financial controls and responsibilities
works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
maintaining a clean and stocked workstation in accordance with established health and safety guidelines