Job Overview
Employment Type
Hourly
Compensation
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. The company holds a dominant position in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, and is expanding rapidly across Europe, Latin America, and the Caribbean. Highgate manages a global portfolio of properties valued at over $20 billion, generating cumulative revenues exceeding $5 billion. With executive leadership consisting of some of the industry’s most experienced hotel management experts, Highgate offers comprehensive services that cover all phases of the hospitality property cycle — from planning and development to recapitalization and disposition. The company specializes in bespoke hotel brand development and leverages proprietary revenue management tools to optimize performance and asset value. Corporate offices are located in London, New York, Dallas, and Seattle.
The Holiday Inn Tulsa, located at 10020 E. 81st St., Tulsa, OK, is currently seeking energetic and friendly candidates for the position of Bartender, Host, and Server. This hourly role at a respected location combines excellent customer service with the dynamic environment of a leading hotel brand. The primary responsibilities for this role involve ensuring outstanding guest experiences by efficiently taking orders, serving beverages and food, and maintaining service excellence. Bartenders and servers at Holiday Inn Tulsa are expected to uphold all food and beverage handling and preparation standards outlined by the hotel.
This role suits individuals looking to thrive in a social, fast-paced work setting. Smiling and keeping a positive, welcoming attitude are considered essential parts of the uniform. Employees will be engaged in several tasks including setting up and breaking down the bar, adhering to all safety and state law regulations regarding liquor service, and maintaining cleanliness throughout service areas. The role demands the ability to interact with guests and team members in a polite, friendly, and attentive manner at all times, fostering an atmosphere where guests feel valued and well taken care of.
The ideal candidate is adaptable to changing hotel occupancy levels, has the physical stamina for standing throughout their entire shift, and can lift up to 50 pounds occasionally. Effective communication skills, both verbal and written, are crucial for success in this role along with the ability to multitask, prioritize tasks, and provide excellent customer service consistently. This position offers an opportunity to develop professionally in a hospitality environment known for high standards and commitment to guest satisfaction. Candidates are also expected to participate in all required trainings and meetings as part of their professional development and adherence to hotel standards.
Working at Holiday Inn Tulsa within the Highgate Hotels portfolio means joining a team committed to excellence and guest-centered service. With support from experienced management and a workplace culture that values initiative, teamwork, and problem-solving, employees can expect a rewarding career path with opportunities to cross-train and take on additional responsibilities within the hotel environment. This role is ideal for individuals passionate about hospitality and eager to contribute to a vibrant, guest-focused operation.
The Holiday Inn Tulsa, located at 10020 E. 81st St., Tulsa, OK, is currently seeking energetic and friendly candidates for the position of Bartender, Host, and Server. This hourly role at a respected location combines excellent customer service with the dynamic environment of a leading hotel brand. The primary responsibilities for this role involve ensuring outstanding guest experiences by efficiently taking orders, serving beverages and food, and maintaining service excellence. Bartenders and servers at Holiday Inn Tulsa are expected to uphold all food and beverage handling and preparation standards outlined by the hotel.
This role suits individuals looking to thrive in a social, fast-paced work setting. Smiling and keeping a positive, welcoming attitude are considered essential parts of the uniform. Employees will be engaged in several tasks including setting up and breaking down the bar, adhering to all safety and state law regulations regarding liquor service, and maintaining cleanliness throughout service areas. The role demands the ability to interact with guests and team members in a polite, friendly, and attentive manner at all times, fostering an atmosphere where guests feel valued and well taken care of.
The ideal candidate is adaptable to changing hotel occupancy levels, has the physical stamina for standing throughout their entire shift, and can lift up to 50 pounds occasionally. Effective communication skills, both verbal and written, are crucial for success in this role along with the ability to multitask, prioritize tasks, and provide excellent customer service consistently. This position offers an opportunity to develop professionally in a hospitality environment known for high standards and commitment to guest satisfaction. Candidates are also expected to participate in all required trainings and meetings as part of their professional development and adherence to hotel standards.
Working at Holiday Inn Tulsa within the Highgate Hotels portfolio means joining a team committed to excellence and guest-centered service. With support from experienced management and a workplace culture that values initiative, teamwork, and problem-solving, employees can expect a rewarding career path with opportunities to cross-train and take on additional responsibilities within the hotel environment. This role is ideal for individuals passionate about hospitality and eager to contribute to a vibrant, guest-focused operation.
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to communicate effectively verbally and in writing
- Flexible and able to work long hours
- Must be able to lift up to 50 pounds occasionally
- Must be able to stand during entire shift
- Knowledge of state liquor laws
- Ability to multitask and prioritize
- Good personal grooming and professional appearance
- Willingness to attend trainings and meetings
- Ability to handle guest and employee concerns
- Effective problem solving skills
- Ability to maintain confidentiality
- Capable of cross-training and taking on additional duties
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to communicate effectively verbally and in writing
- Ability to multitask and prioritize tasks
- Flexible with working long hours and adaptable to hotel occupancy
- Capable of lifting up to 50 pounds and standing for entire shifts
- Knowledge of state liquor laws and hotel safety procedures
- Willingness to attend required training and meetings
- Ability to handle guest and employee concerns tactfully
- Effective problem solving skills
- Ability to maintain confidentiality
- Willingness to cross-train and assume other hotel responsibilities
Job Duties
- Maintain a warm and friendly demeanor at all times
- Be attentive, friendly, helpful, and courteous to guests, managers and fellow employees
- Set up the bar according to hotel standards and ensure prompt and efficient service
- Prepare beverages and cocktails according to hotel mixing and presentation standards
- Serve guests with all beverage requirements in a friendly, courteous and professional manner
- Break down bar after functions, storing liquor, supplies and equipment as per standards
- Follow all state liquor laws and hotel policies
- Respond to guest problems, complaints and accidents
- Ensure cleanliness and tidiness of bar and service areas during service
- Ensure overall guest satisfaction
Job Criteria
Experience
No experience required
Job Location
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