Bartender - Fat Tuesday - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.00 - $16.75
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
401(k) matching
Performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a dynamic leader in the gaming and entertainment industry, renowned for offering a vibrant and engaging work environment where employees are encouraged to grow professionally while having fun. The company operates numerous entertainment venues including casinos, bars, and restaurants that create exciting experiences for guests from around the world. With a focus on innovation, diversity, and community involvement, PENN Entertainment fosters a culture where teamwork and enthusiasm lead to extraordinary service and guest satisfaction.

As a bar team member at PENN Entertainment, you will be an integral part of the guest experience in a fast-paced nightlife atmosphere. This role offers an opportunity to join a talented and committed team focused on delivering exceptional customer service through the preparation and service of frozen daiquiris and other beverages. You will help create a welcoming and upbeat environment by interacting with guests in a friendly and professional manner. The position requires attention to cleanliness and maintenance of the bar area and associated equipment to ensure compliance with health and safety standards.

Applicants can expect to receive a competitive base salary within a set range depending on their experience and skills, complemented by a comprehensive Total Rewards package. This package includes wellness initiatives supporting physical, financial, and mental health, along with benefits such as medical coverage starting from day one, 401(k) matching programs, and eligibility for annual performance bonuses. Paid time off accrues in accordance with local policies and increases based on tenure with the company.

Working as part of PENN Entertainment means you will have access to career growth opportunities supported by leadership development programs and a corporate culture that values empowerment and advancement. Whether you are starting your career or seeking new challenges in the hospitality industry, this role provides the platform to develop key skills in customer service, mixology, and teamwork within a thriving entertainment venue. Your daily responsibilities will range from opening and closing procedures to personalized guest interactions that enhance the overall guest experience.

The bar team member position also requires compliance with all state regulations regarding responsible alcohol service, including age verification and monitoring of alcohol consumption. You will operate point-of-sale systems efficiently, maintain accurate cash handling, and promote casino events and programs to guests. This role is ideal for individuals who thrive in lively settings and have a passion for contributing to a positive social environment, all while building a rewarding career in the hospitality sector at PENN Entertainment.

Job Requirements

  • Must be at least 21 years of age
  • High school diploma or equivalent
  • Must successfully complete ServSafe Alcohol training certification course
  • Read, write legibly, understand and speak English
  • Excellent customer service/communication skills
  • Count money and change correctly
  • Knows cocktail ingredients and proper mixing and pouring techniques
  • Available to work required schedule including nights, weekends, holidays and overtime
  • Must meet professional appearance standards as prescribed by company policy
  • Must be physically mobile with reasonable accommodation
  • Must be able to respond to visual and oral cues
  • Able to work in constricting areas
  • Able to tolerate second-hand smoke, noise, bright lights
  • Able to work at a fast pace in often crowded/noisy environment
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs and perform various physical movements in confined spaces

Job Qualifications

  • High school diploma or equivalent
  • Previous bar experience preferred
  • Must successfully complete ServSafe Alcohol training certification
  • Excellent customer service and communication skills
  • Ability to count money and change correctly
  • Knowledge of cocktail ingredients and proper mixing and pouring techniques
  • Ability to work well with others in a team
  • Ability to maintain professional appearance standards
  • Ability to provide personalized guest service

Job Duties

  • Complete all the required duties upon the opening and closing of the bar
  • Provide courteous service of frozen daiquiris and beverages including offering samples and suggestive selling
  • Stock and maintain the bar area in a clean and orderly fashion
  • Clean, sanitize and lubricate daiquiri freezers according to schedule
  • Greet guests in a friendly and upbeat manner
  • Take drink orders and serve promptly while checking I.D.'s and following responsible serving guidelines
  • Make drinks accurately according to recipe including daiquiri batch production
  • Slice and pit fruit as required
  • Prepare and deliver guest food orders as needed
  • Monitor guest alcohol consumption and intervene as needed
  • Act as ambassador of goodwill and participate in customer/public relations functions
  • Promote casino events and programs
  • Use guest names and provide personalized service
  • Resolve service problems according to guidelines
  • Operate and maintain equipment and utensils safely
  • Operate cash register/POS system ensuring accurate transactions and cash handling
  • Work cooperatively with beverage servers, bartenders, barbacks, and supervisors
  • Maintain clean and stocked workstation and guest areas
  • Perform any other duties assigned by supervisors or management

Job Criteria

Experience

Entry Level (1-2 years)


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