Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.25 - $17.50
Work Schedule
Standard Hours
Benefits
free park admission
Discounts on park admission tickets and passes for family and friends
park discounts on food
park discounts on merchandise
Scholarship Opportunities
Exclusive employee events and giveaways
Job Description
Discovery Cove Orlando is a renowned animal care and entertainment establishment dedicated to rescuing and caring for over 40,000 animals. As part of SeaWorld Parks & Entertainment, Discovery Cove offers a unique interactive experience where guests connect with nature and wildlife in a resort-like setting. This prestigious venue combines adventure, education, and conservation efforts, creating memorable experiences for visitors from around the globe. Discovery Cove is committed to providing an enriching work environment that values passion, dedication, and teamwork. They strive to foster a culture where employees can thrive and contribute to animal care and guest satisfaction while enjoying various employee benefits.
The role of Ambassador at Discovery Cove Orlando is designed for enthusiastic, dedicated, and hard-working individuals who want to play an essential part in delivering a one-of-a-kind guest experience. Ambassadors are not only responsible for creating and serving delicious and refreshing drinks and food but also for enhancing guest interactions with their mixology skills and outstanding customer service. This position offers a fun and fast-paced environment where employees engage with guests, ensure beverage safety compliance, and maintain cleanliness and sanitation standards throughout the work area. Ambassadors have the chance to bring joy and excitement to visitors by producing high-quality drinks, checking IDs, operating the cash register, upselling premium products, and monitoring guest consumption according to all company and state regulations.
This role requires expertise in popular cocktail recipes such as margaritas, cosmopolitans, and mojitos, as well as a fundamental knowledge of beer, liquor, wine, non-alcoholic beverages, and food safety. The ideal candidates will have previous bartending experience, preferably two years or more, and a background in high-volume nightclubs, bars, or restaurants is considered a plus. Additionally, theme park experience with international guests is highly desirable. Ambassadors at Discovery Cove Orlando benefit from excellent communication, customer service, and cash handling skills. They also enjoy a guaranteed rate if tips do not meet expectations.
Working as an Ambassador at Discovery Cove Orlando offers a rewarding career path with tangible perks including free park admission, discounts on admission tickets and passes for family and friends, and savings on food and merchandise. Additionally, employees have access to scholarship opportunities and exclusive events and giveaways. This role not only allows individuals to develop professionally in a dynamic environment but also supports their personal growth and passion for delivering outstanding guest experiences in a world-class theme park setting.
The role of Ambassador at Discovery Cove Orlando is designed for enthusiastic, dedicated, and hard-working individuals who want to play an essential part in delivering a one-of-a-kind guest experience. Ambassadors are not only responsible for creating and serving delicious and refreshing drinks and food but also for enhancing guest interactions with their mixology skills and outstanding customer service. This position offers a fun and fast-paced environment where employees engage with guests, ensure beverage safety compliance, and maintain cleanliness and sanitation standards throughout the work area. Ambassadors have the chance to bring joy and excitement to visitors by producing high-quality drinks, checking IDs, operating the cash register, upselling premium products, and monitoring guest consumption according to all company and state regulations.
This role requires expertise in popular cocktail recipes such as margaritas, cosmopolitans, and mojitos, as well as a fundamental knowledge of beer, liquor, wine, non-alcoholic beverages, and food safety. The ideal candidates will have previous bartending experience, preferably two years or more, and a background in high-volume nightclubs, bars, or restaurants is considered a plus. Additionally, theme park experience with international guests is highly desirable. Ambassadors at Discovery Cove Orlando benefit from excellent communication, customer service, and cash handling skills. They also enjoy a guaranteed rate if tips do not meet expectations.
Working as an Ambassador at Discovery Cove Orlando offers a rewarding career path with tangible perks including free park admission, discounts on admission tickets and passes for family and friends, and savings on food and merchandise. Additionally, employees have access to scholarship opportunities and exclusive events and giveaways. This role not only allows individuals to develop professionally in a dynamic environment but also supports their personal growth and passion for delivering outstanding guest experiences in a world-class theme park setting.
Job Requirements
- At least 18 years of age
- High school diploma or equivalent
- Understanding of state and local beverage safety requirements
- Previous bartender experience required
- Expertise with popular recipes such as margaritas, cosmopolitans, mojitos
- Outstanding communication, customer service and cash handling skills
- Food and Beverage Safety certifications
- Must have basic knowledge of beer, liquor and wine
- Basic food and non-alcoholic beverage knowledge
Job Qualifications
- High school diploma or equivalent
- Two years of previous bartender experience preferred
- Expertise with popular cocktail recipes such as margaritas, cosmopolitans, and mojitos
- Outstanding communication skills
- Customer service skills
- Cash handling skills
- Food and Beverage Safety certifications
- Basic knowledge of beer, liquor, and wine
- Basic food and non-alcoholic beverage knowledge
- Theme park experience serving international guests highly desirable
- Background in high-volume nightclub, bar, or restaurant a plus
Job Duties
- Produce and serve bar drinks following recipe and presentation standards
- Check IDs to ensure appropriate drinking age
- Upsell premium products when appropriate
- Get to know guest preferences
- Monitor guest consumption of alcohol, following all company and state guidelines
- Answer guest questions
- Operate cash register
- Keep areas clean and sanitary
- Earn guaranteed rate if not met with tips
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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