Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
Employee wellness programs
Job Description
Ambassador Hotel Kansas City, Autograph Collection, is a distinguished boutique luxury hotel situated in the heart of downtown Kansas City. Esteemed for its blend of historic charm and modern elegance, the hotel offers guests an unforgettable experience marked by exquisite hospitality, stylish event spaces, and unique local culture immersions. Featuring 43 beautifully appointed guest rooms, the hotel also boasts renowned dining venues such as The American Reserve, and entertainment options including Lonnie's Reno Club, an intimate jazz lounge that celebrates Kansas City's rich musical legacy. With a commitment to innovative service and a culture that embraces the art of hospitality, Ambassador Hotel Kansas City provides a welcoming environment not only for its guests but also for its team members. Employees thrive in a dynamic atmosphere that values excellence, teamwork, and a genuine passion for the craft of hospitality.
The Bartender role at Ambassador Hotel Kansas City belongs to the Food and Beverage Department, reporting to the F&B Supervisor. This non-exempt position plays a pivotal role in ensuring the delivery of exceptional drinking and dining experiences for guests at the bar and dining areas. Bartenders here must possess outstanding multitasking abilities, prioritize tasks efficiently, and communicate effectively to create an inviting ambiance where all guests feel welcomed and valued. A strong knowledge of spirits, cocktails, and drink flavor profiles is essential, as bartenders prepare all cocktails and beers with precision and hospitality. Responsibility extends beyond drink preparation to include guest engagement, upselling drink specials, executing wine service, maintaining cleanliness and stock at the bar, and ensuring all safety and dietary concerns are clearly communicated. The role requires a cheerful, helpful attitude aiming to enhance each guest’s experience, making every moment memorable. This position offers bartenders an opportunity to work within an iconic Kansas City establishment, where their skills contribute directly to the hotel's esteemed reputation for service excellence and guest satisfaction. Whether engaging with regular patrons or new visitors, the Bartender role promises a rewarding career path filled with growth and vibrant interaction within a historic yet modern hotel setting.
The Bartender role at Ambassador Hotel Kansas City belongs to the Food and Beverage Department, reporting to the F&B Supervisor. This non-exempt position plays a pivotal role in ensuring the delivery of exceptional drinking and dining experiences for guests at the bar and dining areas. Bartenders here must possess outstanding multitasking abilities, prioritize tasks efficiently, and communicate effectively to create an inviting ambiance where all guests feel welcomed and valued. A strong knowledge of spirits, cocktails, and drink flavor profiles is essential, as bartenders prepare all cocktails and beers with precision and hospitality. Responsibility extends beyond drink preparation to include guest engagement, upselling drink specials, executing wine service, maintaining cleanliness and stock at the bar, and ensuring all safety and dietary concerns are clearly communicated. The role requires a cheerful, helpful attitude aiming to enhance each guest’s experience, making every moment memorable. This position offers bartenders an opportunity to work within an iconic Kansas City establishment, where their skills contribute directly to the hotel's esteemed reputation for service excellence and guest satisfaction. Whether engaging with regular patrons or new visitors, the Bartender role promises a rewarding career path filled with growth and vibrant interaction within a historic yet modern hotel setting.
Job Requirements
- Must be 21 years or above
- Outgoing personality
- Positive attitude
- Strong communication skills
- Knowledge of wine and beverage brand selections
- Comprehensive knowledge of wines by the glass and bottle
- Complete understanding of classic and contemporary cocktail recipes
- Ability to make food and beverage pairing recommendations
- Basic math skills
- Ability to operate POS systems
- Knowledge of basic sanitation
- Ability to work on feet for long periods and lift up to 40 pounds
Job Qualifications
- Must be 21 years or older
- Outgoing personality and positive attitude
- Strong communication skills
- Knowledge of wine and beverage brands
- Comprehensive knowledge of wines by the glass and bottle
- Understanding of house cocktail inspiration, ingredients, and techniques
- Ability to perform standardized cocktail recipes
- Able to recommend food and beverage pairings
- Proficient in pre-check register operation
- Basic math skills and ability to handle money
- Knowledge of computer operations and ordering procedures
- Knowledge of sanitation practices
- Ability to work in a team and handle multitasking
Job Duties
- Observe customers and greet promptly and properly
- Present drink menus and answer questions
- Take beverage orders from guests and servers
- Prepare and serve alcoholic and non-alcoholic drinks following standard recipes
- Upsell drink specials and food items
- Execute wine service when necessary
- Check in regularly with guests to ensure satisfaction
- Communicate allergy and dietary restrictions
- Take tables in bar or dining room as assigned
- Record drink orders accurately into POS
- Accept guest payment and process transactions
- Learn the names of patrons and recognize regulars
- Provide gracious and professional service
- Respond promptly to requests or problems
- Report equipment or maintenance issues
- Maintain bar cleanliness and stock
- Assist in restocking and replenishing inventory
Job Criteria
Experience
No experience required
Job Location
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