Bartender

Miami, FL, USA|Remote

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) Plan

Holiday pay

Vacation Time

Paid Time Off

parking

meals

Job Description

Bellini at Mr. C Coconut Grove is a distinguished bar and dining establishment located within the prestigious Mr. C Miami Coconut Grove, a luxury hotel nestled against the picturesque backdrop of Biscayne Bay and the vibrant Coconut Grove skyline in South Florida. As part of the Cipriani family, a name synonymous with refined hospitality and prestigious dining experiences, Mr. C Coconut Grove embraces a rich heritage steered by the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani. The hotel, crafted by the acclaimed Arquitectonica firm and designed with a unique nautical theme by Martin Brudnizki Design Studio, boasts 100 exquisite guestrooms and suites, complete with private terraces, making it a favored destination for discerning guests seeking elegance combined with comfort and attentive European-style service.

Joining Bellini at Mr. C Coconut Grove means becoming part of a passionate team dedicated to delivering exceptional hospitality and memorable guest experiences. The bar itself offers a luxurious yet welcoming environment where guests can indulge in both classic and innovative drinks prepared with precision and flair. The role of bartender here is vital in maintaining the high standards for which the establishment is known. This position offers competitive compensation inclusive of salary and tips, reflective of experience, with the additional benefit of comprehensive employee perks such as medical, dental, vision insurance, 401(k) retirement savings plan, paid holidays, vacation time, paid time off, parking, and meals for eligible full-time employees.

The bartender's primary responsibility is to create a vibrant, engaging atmosphere that enhances the guests' enjoyment and overall experience. Every interaction with customers is an opportunity to exceed expectations, whether through expertly crafted cocktails, quick and accurate service, or an engaging presence. Candidates will be expected to exhibit thorough knowledge of drink recipes, portion control, and beverage offerings while maintaining compliance with all regulatory requirements, including liquor laws and company policies. The role demands high energy, excellent multitasking abilities, responsiveness to customer needs, and seamless communication with both guests and team members to ensure smooth bar operations.

Given the dynamic and fast-paced environment, the bartender must be physically capable of working standing shifts of up to eight hours, handling various equipment safely, and operating under conditions that may include high noise levels and varying weather if working in outdoor sections of the venue. The ability to thrive amidst these demands, while upholding the Cipriani standard of grooming, professionalism, and courteous service, is essential to success in this role.

Bellini at Mr. C fosters growth and continuous learning by encouraging participation in training sessions and team meetings. It also values employees who contribute positively to the workplace culture, uphold strong relationships within the hospitality community, and swiftly respond to industry trends and guest expectations. For those passionate about hospitality and seeking advancement in a prestigious setting that prioritizes excellence and guest satisfaction, this opportunity at Bellini represents a perfect match.

Job Requirements

Minimum two years of experience in a high-volume, service-focused restaurant
completion of mixology, barkeeping, or other related training
must have knowledge of spirits, wine, and beer
must be self-motivated and focused on upselling
must possess basic computer skills and experience with POS systems
able to maintain excellent customer service and high standards in a fast-paced environment
knowledge of standard bar equipment
fluent in English
must be at least 18 years old
willingness to work nights, weekends, and holidays
ability to stand or walk for eight hours
capable of lifting up to 50 pounds
able to operate bar-related equipment safely and efficiently
adhere to all state and federal liquor laws and company policies
maintain a neat and well-groomed appearance

Job Qualifications

High school or equivalent education preferred
minimum two years of serving experience required
completion of mixology, barkeeping, or other related training required
must have a working knowledge of spirits, wine, and beer, as well as all other products offered
must be self-motivated, constantly striving to improve their already extensive knowledge of beverages
must be driven to focus on upselling at all times
possess basic computer abilities and experience working with a POS system
be able to maintain excellent customer service skills and high service standards in a constantly changing environment
possess a working knowledge of standard bar equipment, including dishwashers, slicers, coolers, ice machines, etc.
must be fluent in the English language, both written and oral
multilingual skills are a plus
must be 18 years of age or older
may be required to work nights, weekends, and/or holidays

Job Duties

Delivers the brand promise and provides exceptional guest service at all times
provides excellent service to internal customers
handles all guest and employee complaints and inquiries in a courteous and efficient manner, communicates immediately all guest complaints to the Bar Manager and the Restaurant Manager
maintains positive guest and colleague interactions with good working relationships
ensures that all hotel, company and local rules, policies and regulations relating to money handling and licensing are adhered to
exhibits and executes a complete knowledge of the venue’s sequence of service and selling technique
prepares all products according to established venue recipes, focusing on proper portion size control
constantly provides customers with accurate information about the venue and property as well as entertainment offered in each
communicates and works with all support staff to ensure the bar is properly stocked and prepared for operations
communicates and works with all support staff to ensure inventory is maintained at established par levels
work with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
communicates with management & service staff to rectify any and all customer needs, comments or incidents
complies with all state and federal liquor laws
must be able to provide an upbeat, energetic, fun atmosphere at all times
employees will be required to engage and interact with customers in a fun, playful manner
must be able to stand or walk a minimum eight-hour shift and work inside assigned bar area in the venue
must be observant and quick to respond to various situations while also multitasking and handling stressful situations
must be able to operate POS cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, espresso machine, ice machines, shot glasses, mixers, pourers, blenders, soda/wine/juice hook-ups, and knives
must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
must be able to lift up to 50 pounds and manually push/pull up to 150 pounds
must be able to use hand motion when preparing and pouring all types of drinks for customers
must be able to work in a fast pace and high-volume environment in the presence of areas containing second hand smoke, high noise levels, dancing, bright lights and dust and communicate during this time – sometimes within a small area
must be able to work inside and outside at all times of the year as needed, based upon business volumes
attends and contributes to all training sessions and meetings as required
exercises responsible behavior at all times and positively representing the hotel team and Mr. C Hotels
maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organizations
reads the hotel's Employee Handbook and have an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety
ensures high standards of personal presentation and grooming
responds to changes within Guest Experience, as dictated by the industry, company and hotel
carries out any other reasonable duties and responsibilities as assigned