Bartender

Oakland, CA, USA|

Job Overview

Compensation

Hourly

Range $19.61 - $24.51

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

Disability insurance

Job Description

Neiman Marcus is a prestigious luxury retailer known for its exclusive product selections, exceptional customer service, and unique shopping experiences. With a history of inspiring customer loyalty through its innovative retail activations such as the Neiman Marcus Awards, Fantasy Gifts, and themed campaigns, the brand has established itself as a leader in the luxury retail sector. Operating 36 stores alongside digital channels and remote selling options, Neiman Marcus remains dedicated to delivering extraordinary experiences to its discerning customers. As part of Saks Global's portfolio, the company benefits from a connection to a family of world-class luxury retailers and premium real estate assets, further solidifying its status within the retail industry.

The role of Restaurant Bartender at Neiman Marcus is a dynamic position focused on providing customers with a warm, accommodating, and professional experience that aligns with the high standards of the brand. This position requires an individual who is knowledgeable in food and beverage service, including thorough understanding of menu items, culinary terminology, and beverage offerings such as beer, wine, and spirits. The Restaurant Bartender will play a key role in supporting seamless service delivery through proficient use of POS systems and maintaining cleanliness and organization within the restaurant environment. Additionally, this role requires participation in daily pre-shift meetings and strict adherence to accounting procedures for transactions.

Candidates for this role must demonstrate motivation, autonomy, and exceptional customer service skills. The role involves physical demands such as standing for long periods, bending, climbing stairs, and occasionally lifting items up to 35 pounds. The position offers the opportunity to work in a fast-paced, evolving environment with prospects for career advancement within a large multi-brand luxury retailer. Neiman Marcus also offers a comprehensive benefits package for eligible full-time employees, including medical, dental, and vision insurance, and an employee discount. The salary range for this position is $22.03 to $27.54 per hour, with compensation dependent on location, experience, and other qualifications.

Job Requirements

High school diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
Thorough knowledge of food, including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
"Win together" mentality
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Job Qualifications

High school diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings, food, and beverage as indicated by the kitchen ticket and the guidebook
Thorough knowledge of food, including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
"Win together" mentality

Job Duties

Serves and interacts with customers in a professional and gracious manner
Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
Supports smooth staff delivery of bar items through use of POS / ticket systems
Leverages thorough knowledge of beer, wine, and spirits, including technical and service procedures
Participates in daily pre-shift meeting
Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system
Cleans and maintains restaurant and workstation including pre-shift, post-shift and daily and weekly duties as assigned by the Manager