Bar/Lounge Supervisor

The Diamond K Hospitality Network (DKN) is a renowned hospitality provider known for delivering exceptional guest experiences through its commitment to quality, service, and team collaboration. With a focus on creating a "Home Away From Home" environment, DKN operates within hotel, hospital, and building settings, providing outstanding food and beverage services alongside welcoming and professional hospitality. The company values safety, teamwork, and a positive workplace culture, cultivating an atmosphere where both guests and employees feel valued and respected. DKN's emphasis on adhering to high standards in cleanliness, preparation, and customer service contributes to its reputation as a distinguished leader in the hospitality industry.

The Restaurant Supervisor role at DKN is a key leadership position, responsible for overseeing the front-of-house operations of the restaurant to ensure optimal guest satisfaction and efficient service delivery. This position requires a minimum of two years of experience in food and beverage service and supervisory roles within the hospitality sector. As a Restaurant Supervisor, you will lead a team by providing training, motivation, and guidance to maintain high performance and a guest-first mindset. Your role will involve managing day-to-day restaurant activities, including cash handling, inventory management, scheduling, and ensuring compliance with company standards and safety protocols. You will play an integral role in enhancing the dining experience by managing reservations, overseeing events, and performing table-side guest engagements.

The ideal candidate possesses strong English communication skills, both verbal and written, alongside the ability to perform basic computational tasks related to cash registers and accounting procedures. Supervisory duties include assigning responsibilities, evaluating staff performance, and enforcing disciplinary actions when necessary, all while fostering team spirit and enthusiasm. Physical requirements involve the ability to stand for extended periods, walk frequently, bend, lift up to 50 pounds, and perform duties that necessitate physical stamina in various environments within the property.

This full-time role integrates operational leadership with customer service excellence. Working closely with other departments, the Restaurant Supervisor ensures smooth coordination and seamless guest experiences, upholding the brand's values and maintaining a clean, safe, and healthy workplace. With a passion for hospitality and a commitment to continuous improvement, the Restaurant Supervisor contributes significantly to the company's goal of providing memorable and superior guest service.