Barista ("Servidor/a de Cafe")

Azul Hospitality is a distinguished hotel management company known for its commitment to exceptional guest experiences and operational excellence. With a diverse portfolio of properties spanning several regions, Azul Hospitality upholds a reputation for delivering outstanding quality and personalized service in the hospitality industry. The company prides itself on fostering a dynamic work environment where employees are valued and empowered to contribute to the overall guest satisfaction and success of the brand.

The role of Food and Beverage Server at Azul Hospitality is essential in providing friendly, courteous, and efficient service to all guests, ensuring that food and beverage presentations meet the highest quality standards. This position involves a range of duties including taking orders, preparing and serving a variety of hot and cold drinks such as coffee, tea, artisan, and specialty beverages along with pastries and cookies. The Food and Beverage Server is responsible not only for the pleasant interaction with customers but also for maintaining cleanliness and hygiene within the preparation and service areas, including proper setup and general cleaning duties.

Candidates in this role will perform under the operational guidelines set by Azul Hospitality, ensuring compliance with safety, sanitation, and organizational policies. The server is tasked with educating customers on the differences in coffee beans, preparation methods, and home brewing techniques to enhance their overall experience. Operation of cash registers or POS systems accurately and handling various forms of customer payments with adherence to company cash handling policies is also a key component of this position.

This role demands physical endurance as the work environment includes moderate indoor temperatures but also requires the ability to work in extreme conditions such as freezers and kitchens. The work involves extensive standing, well-paced mobility, lifting, and maneuvering equipment which requires stamina and physical agility. The Food and Beverage Server needs to maintain composure during high-volume periods while delivering excellent customer service and setting a positive example for team members.

Strong communication skills, both verbal and written, are essential alongside a keen attention to detail and the ability to use basic computer applications including Windows OS, Microsoft Office, PMS, and POS systems. The position requires a solid understanding of food and beverage preparation standards, health regulations, and customer service excellence. The ideal candidate will possess safe server alcohol and food handler certifications, demonstrating a commitment to safety and quality in food service.

This position typically requires a high school diploma or equivalent, with preferred food service experience ranging from one to three years and a minimum of one year dedicated to customer service. Employees are expected to comply fully with Azul Hospitality's grooming and uniform policies, ensuring a professional appearance at all times. Regular attendance and punctuality are mandatory to support the operational success and safe working environment of the hotel. The Food and Beverage Server position at Azul Hospitality offers a dynamic and engaging work opportunity for individuals passionate about hospitality and guest service excellence.