Barista (Part-Time)- Portland, OR 97206

Portland, OR, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Exact $16.80

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

Job Description

Black Rock Coffee Bar is a renowned coffeehouse chain dedicated to crafting exceptional coffee experiences while fostering meaningful connections within local communities. Established with a commitment to quality, relationship-building, and community service, Black Rock Coffee Bar stands out by not only serving expertly prepared beverages but also by encouraging its teams to engage with and uplift their neighborhoods. The company emphasizes respect for both its customers and team members, creating a welcoming atmosphere where stories and relationships develop over time. As an employer, Black Rock Coffee Bar prioritizes diversity and inclusion, providing equal employment opportunities for all qualified candidates regardless of race, gender, religion, or other protected statuses. The company operates with an at-will employment philosophy, ensuring both flexibility and mutual respect in its workforce management.

The Barista role at Black Rock Coffee Bar offers frontline opportunities for individuals passionate about coffee and customer service. This hourly, nonexempt position pays $16.80 per hour plus tips, rewarding employees not only for their skills but also for their dedication to the craft and customer satisfaction. Baristas are essential in delivering quality beverages crafted with care, while maintaining clean and organized workstations in compliance with health and safety standards. The position demands a friendly and engaging demeanor, strong communication skills, and the ability to thrive in a fast-paced environment. Baristas take pride in promoting seasonal specials and new coffee offerings, helping to enhance the brand’s presence and community connection.

In addition to beverage preparation, Baristas at Black Rock Coffee Bar play a multifaceted role that includes handling transactions accurately, supporting team training initiatives, managing stock and inventory, and providing exceptional customer service by professionally resolving complaints. The role encourages independent work and self-motivation, expecting employees to manage their shifts effectively with minimal supervision. Given the physical demands of the job, employees must be prepared for extended periods of standing and walking, occasional lifting, and active engagement throughout their shifts.

Black Rock Coffee Bar also emphasizes professional growth, offering leadership opportunities to Baristas who demonstrate initiative, positivity, and commitment. Employees have the chance to develop skills through cross-functional projects and mentoring new team members. This makes the Barista position not just a job, but a stepping stone to a rewarding career within the coffee community. Success in this role helps to foster a culture of accountability, compassion, and excellence that aligns with the company’s core values.

Overall, joining Black Rock Coffee Bar as a Barista means becoming part of a team that values more than just coffee. It means building relationships, contributing to your community, and growing personally and professionally in an environment that supports and challenges you. If you are a motivated individual who enjoys creating memorable customer experiences through expertly crafted beverages and outstanding service, this is the ideal role for you.

Job Requirements

ability to stand and walk for up to 8 hours to perform job duties
occasional stooping kneeling or crawling may be required
occasional lifting carrying pushing or pulling of objects up to 50 lbs
occasional use of ladders and ramps to access elevated areas
frequent wrist and spine movement during beverage preparation and tasks
constant oral communication to receive and exchange detailed information
clear vision for reading orders and interacting with customers
precise mental math skills for following recipes and conducting accurate cash transactions

Job Qualifications

strong communication and interpersonal skills for effective customer and team interactions
ability to thrive in a fast-paced environment handling multiple tasks with attention to detail
excellent customer service skills with a friendly outgoing personality
capable of building positive relationships with customers and team members
flexibility to work weekends holidays and varying shifts
self-motivated and capable of independent work during down times

Job Duties

immediately and warmly welcomes customers and team members ensuring a positive welcoming and engaging environment
abides by service speed requirements without compromising beverage quality or customer service including third-party orders
prepares and serves coffee and coffee-less beverages and food items using retail equipment such as espresso machines and convection ovens
maintains clean and organized work and customer areas following health and safety guidelines
promotes new coffee offerings and seasonal specials to enhance brand awareness and sales
handles accurate cash and credit transactions including daily cash deposits when required
supports training initiatives and mentors new team members during their onboarding process
manages daily weekly and monthly tasks assigned by the leadership team
handles customer complaints and resolves issues professionally and promptly
assists in inventory management and restocks supplies as needed including product displays
conducts line busting during peak periods to expedite customer orders which may require exposure to various elements
proficient at working independently during shifts with self-directed initiative and minimal supervision
always follows Black Rock Coffee Bar's policies and procedures diligently
performs other duties as assigned