Barista (Part-Time)

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. The company stands as a dominant player in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and is rapidly expanding its presence in Europe, Latin America, and the Caribbean. Highgate manages a portfolio of global properties with an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. The company provides expert guidance throughout all stages of the hospitality property cycle including planning, development, recapitalization, and disposition. With a team of seasoned executives, Highgate is a trusted partner for top ownership groups and major hotel brands, maintaining corporate offices in London, New York, Dallas, and Seattle.

This role is for the position of Barista within the Highgate Hotels portfolio, a position that emphasizes providing outstanding customer service and creating a friendly and welcoming environment for guests. Baristas are responsible for taking customer orders and preparing coffee, tea, and other beverages to customer specifications, ensuring quality and consistency. Additionally, baristas operate cash registers and credit card machines, maintaining accurate transactions and cash handling practices. This hourly position requires the ability to stand for the entire shift, occasionally lift or carry items up to 40 pounds, and perform tasks that require reaching, turning, and precision.

The Barista role at Highgate is integral to the guest experience, requiring strong communication skills to interact effectively with both customers and fellow associates. Employees must maintain a warm and friendly demeanor at all times, multitask efficiently, and prioritize duties to ensure prompt and excellent service. They are expected to attend all required hotel meetings and training sessions, abide by Highgate’s high standards for personal appearance and grooming, and uphold all safety, health, and sanitation guidelines.

This position offers an opportunity to work in a dynamic hospitality environment connected to a globally recognized leader in the hotel management sector. Baristas at Highgate Hotels support the company’s mission to deliver exceptional experiences to guests while contributing to the operational success of the property. The role fosters a culture of teamwork, service excellence, and continuous improvement, allowing employees to develop valuable skills and grow within the organization. Whether managing transactions, interacting with customers, or maintaining cleanliness and organization, the Barista position is vital to creating memorable visits at Highgate properties.