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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
wellness programs
Job Description
Omni Corpus Christi Hotel is a premier luxury hotel located in the vibrant heart of the Marina District in Corpus Christi, Texas. Boasting beautiful bay and city views, the hotel offers a remarkable blend of coastal charm and elevated hospitality. Guests at Omni Corpus Christi can enjoy a host of resort-style amenities, including a heated indoor/outdoor pool, full-service dining options, and wellness facilities designed for relaxation and rejuvenation. The hotel is conveniently situated just minutes from popular local attractions such as the Texas State Aquarium and the historic USS Lexington. With 24,000 square feet of flexible event space and 465... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year experience in customer service
- TABC certification
- Food Handler certification
- ability to handle cash transactions
- strong communication skills
- ability to maintain professionalism under pressure
- physical ability to lift up to 50 pounds
- availability to work varied shifts including weekends and holidays
Job Qualifications
- Minimum 1 year customer service experience in food, beverage and/or retail environment
- previous coffee house and/or hotel experience preferred
- previous cash handling and face to face customer service experience required
- ability to accurately and efficiently input information into MICROS
- ability to handle stressful situations while maintaining a calm and welcoming demeanor
- ability to work cohesively with co-workers both within and outside department
- ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
- must be TABC and Food Handler certified
- must be able to work a variety of shifts including weekends and holidays
- ability to move, lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
- requires frequent bending, reaching overhead and twisting
- must be able to stand or walk for an extended period or entire work shift
Job Duties
- Communicate effectively with guests and associates
- listen to, understand, and clarify concerns and issues raised by co-workers and guests
- remain professional in all situations
- work well in stressful, high-pressure situations
- understand and acknowledge proper uniform and grooming standards
- ensure lobby public areas are maintained and cleaned by liaising with housekeeping department
- assist with monthly inventory
- maintain a clean workspace throughout entire shift
- follow proper procedure for accepting credit cards and checks
- maintain a cash bank
- verify guest room numbers for room charges
- interact with other departments to ensure guest needs are satisfied
- adhere to proper food handling procedures
- demonstrate knowledge of equipment use and safety procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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