Barista Lead - APS CHQ

Job Overview

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Benefits

Health Insurance
Paid Time Off
team environment
Career Development
Employee Discounts
Training opportunities
Retirement Plan

Job Description

Aramark is a leading global food services, facilities management, and uniform services provider operating in 15 countries worldwide. Known for their commitment to service excellence and creating welcoming environments, Aramark serves millions of guests daily through food and facilities management solutions tailored for diverse industries including education, healthcare, business, sports, and leisure. Rooted in service and dedicated to their mission to positively impact employees, partners, communities, and the planet, Aramark fosters an inclusive workplace where equal opportunities are given to all employees regardless of race, color, religion, gender, disability, or other protected characteristics. Their focus on personal and professional growth, combined with their expansive reach and renowned reputation, makes Aramark a sought-after employer for those wanting to build a career in service and hospitality sectors.

The Barista Lead role at Aramark is an engaging and dynamic position located within the company’s food service operations. This role is vital in crafting memorable customer experiences by ensuring timely service, quality beverage and food preparation, and maintaining a clean and comfortable environment for all guests. The Barista Lead serves as a pivotal member of the team, responsible not only for beverage preparation and exceptional customer service but also for training baristas, managing cash transactions, and ensuring adherence to company policies and food safety standards. The position demands strong organizational skills, attention to detail, and the ability to handle multiple responsibilities effectively including opening and closing the coffee bar, maintaining stock levels, and enforcing health and safety guidelines.

In addition to technical coffee preparation skills, the Barista Lead must excel in customer interaction, anticipating needs and providing a warm, welcoming atmosphere. Leadership skills are essential as the role involves training new staff, guiding the team in everyday operations, and occasionally managing work schedules and task delegation. The role requires previous barista experience, cash handling proficiency, and the ability to work independently while upholding Aramark's high standards. Physical demands include standing for extended periods, lifting, and performing routine cleaning duties to maintain a sanitary workspace.

Aramark provides a supportive environment where employees can develop professionally and personally, making the Barista Lead a career position that offers opportunities for growth within one of the world’s leading service companies. This position embodies the company’s dedication to excellent service, inclusivity, and teamwork while delivering a rewarding work experience in the vibrant food and beverage service industry.

Job Requirements

  • High school diploma or equivalent
  • Experience as a successful barista
  • Previous cash handling experience
  • Ability to perform basic math and counting
  • Ability to work independently with limited supervision
  • Ability to follow required dress code
  • Ability to read and communicate in English
  • Completion of Food Handling Certification
  • Physical ability to perform lifting, bending, pushing, pulling, and extended walking and standing
  • Willingness to wear uniforms and/or personal protective equipment (PPE)

Job Qualifications

  • Experience as a successful barista
  • Previous cash handling experience
  • Basic math and counting skills
  • Experience in a supervisory or related role preferred
  • Ability to work independently with limited supervision
  • Ability to follow required dress code
  • Able to read and communicate in English
  • Able to follow recipes
  • Completion of Food Handling Certification as required

Job Duties

  • Greet and assist customers while anticipating their needs
  • Prepare and serve coffees, teas, specialty beverages per brand standards
  • Prepare and serve food items in line with location standards
  • Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
  • Schedule and delegate work assignments to team and coordinate the completion of tasks for the location
  • Accurately operate a register/POS and handle cash and credit card transactions
  • Count, organize and balance cash drawer, fill out the cashier slip and make deposits
  • Adhere to Aramark's cash handling policies and procedures
  • Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
  • Maintain clean and sanitary work area
  • Stock beverage coolers, grab and go items, service ware and condiments
  • Follow health, safety, and sanitation guidelines for all products

Job Criteria

Experience

No experience required


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