Pret A Manger logo

Barista - Hiring Immediately

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Weekly mystery shopper bonus plan
Tips
Paid Time Off
Free breakfast and lunch
discounts
Health Insurance
Dental Insurance
Vision Insurance
401k
Child bonding leave
Training and Development
friendly work environment
Transit program
flexible spending accounts
Pet insurance

Job Description

Pret A Manger is a renowned international food chain celebrated for its commitment to fresh, natural, and ethically sourced ingredients, creating delicious and wholesome fast food options. Established with the mission to offer freshly prepared meal options with speed and quality, Pret A Manger has grown rapidly, earning a loyal customer base worldwide, particularly in urban areas and business districts. As an employer, Pret is dedicated to fostering supportive environments where teamwork, training, and guest satisfaction are paramount. They emphasize continuous learning and development through initiatives like The Pret Academy, ensuring their employees not only excel at their roles but also grow professionally.

The Barista role at Pret A Manger is a vital position that serves as the heartbeat of the coffee experience offered to guests. This is an exciting opportunity for someone passionate about hospitality and coffee culture, with a chance to shine in a fast-paced, dynamic environment. The Barista is responsible for crafting consistently excellent espresso-based drinks, engaging warmly with customers, and creating an energetic atmosphere that defines the famous Pret Buzz. Beyond drink preparation, the Barista serves as a mentor and trainer within the team, coaching new hires and trainees in Pret's Barista Prepared Drinks program. This multifaceted position demands strong guest-service orientation, reliability, and the ability to work efficiently under pressure.

Additionally, the role offers competitive compensation starting at $17 per hour plus tips, supplemented by a Weekly Mystery Shopper bonus plan that can add up to an extra $1.00 per hour. There are also numerous benefits available to full-time employees, including health, dental, and vision benefits, a 401K retirement plan, paid time off, free meals during shifts, and generous discounts when not working. Pret A Manger fosters a friendly and inclusive work environment with passionate teams, supporting work-life balance through offerings such as child bonding leave and transit programs. The role also involves maintaining a high standard of cleanliness, equipment upkeep, and operational efficiency behind the counter, all of which contribute to delivering a seamless and enjoyable coffee experience for every customer. If you are a coffee enthusiast who enjoys working in a collaborative, high-energy setting and values ongoing development and excellent customer service, Pret A Manger's Barista position is an ideal fit for you.

Job Requirements

  • High school diploma or equivalent
  • At least one year of barista experience
  • Ability to stand and walk for extended periods
  • Ability to lift, carry, push, pull, or move objects up to 50 pounds
  • Ability to bend, reach overhead, squat, kneel and climb stairs as needed
  • Ability to safely operate restaurant equipment and tools
  • Capacity to work in varied temperature environments, including hot and cold conditions
  • Ability to maintain good vision and continuous communication with team
  • NYC Food Handlers Card preferred
  • Reliable and punctual

Job Qualifications

  • Minimum one year of barista experience
  • Proficiency in espresso-based drinks
  • Strong guest-service orientation
  • Ability to stand and walk for extended periods
  • Reliability and punctuality
  • Knowledge of coffee preparation standards and drink quality
  • Effective communication and team collaboration skills
  • Basic understanding of health and safety standards in food service

Job Duties

  • Coach and train team members and baristas-in-training on barista prepared drinks and standards
  • Deliver drinks within the 60-second service standard, communicating proactively when delays occur
  • Liaise with management to ensure all barista prepared drinks training is planned and carried out
  • Carry out coffee team briefs and attend relevant meetings and courses related to barista prepared drinks
  • Ensure all hot drinks training material is available and up to date
  • Follow Pret's dress code and be immaculately presented, wearing the correct uniform at all times
  • Positively engage with customers and team about Pret's coffee story and menu
  • Serve barista prepared drinks to the 60 seconds standards, communicating when not possible
  • Create latte art to impress customers
  • Make all barista prepared drinks to Pret standards
  • Role model coffee knowledge and maintain understanding of Pret's drinks and standards
  • Maintain barista prepared drinks equipment, barista box and perform daily and weekly checks
  • Keep the barista prepared drinks counter clean from a customer's perspective
  • Carry out log checks, thermometer calibration, and dribble tests
  • Manage barista prepared drinks waste and stock variance issues
  • Meet weekly sales targets and share them with the team
  • Use promotional waste to sample and recognize regular customers with appropriate drink volume via Joy of Pret

Job Criteria

Experience

Mid Level (3-7 years)


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