Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule

Job Description

Summer Moon Coffee is one of America’s fastest growing premium coffee brands, known for its distinctive oak-roasted coffee and signature Moon Milk®. With over 70 stores across 10 US states, Summer Moon Coffee prides itself on delivering high-quality beverages in a warm and welcoming environment. The company emphasizes a culture of gratitude, teamwork, and exceptional guest experiences, making each store uniquely designed to offer more than just coffee, but a memorable visit for every customer. The brand's rapid growth is driven by a dedicated team passionate about coffee and customer service, fostering an environment where employees can thrive and develop their skills in a fast-paced setting.

The Barista role at Summer Moon Coffee is pivotal to maintaining the brand's reputation for excellence. As a Barista, you will be the face of the company to customers, responsible for creating a friendly, efficient, and inviting atmosphere during every shift. Reporting to the Assistant General Manager and General Manager, and working closely with Lead Baristas, this role demands a consistent focus on the guest experience. This includes delivering service that is fast, fresh, friendly, and memorable, embodying the core values of Summer Moon Coffee. Success in this position requires a combination of strong character — reliability, positivity, and ownership of the guest experience — along with growing competence in product knowledge, speed, and accuracy. Additionally, the ability to foster strong chemistry within the team through a team-first mindset, encouragement, and trust-building is essential.

Baristas at Summer Moon Coffee are entrusted with upholding the company’s promise to customers, ensuring that the quality and service they receive matches the brand’s high standards. This role offers an excellent opportunity for those passionate about coffee and hospitality to grow within a supportive and dynamic environment. The position is ideal for individuals who enjoy working in a fast-paced retail setting, value teamwork, and are committed to delivering outstanding customer service. While experience in food and beverage preparation or customer service is preferred, the company also values a willingness to learn and excel in a collaborative environment. Overall, being a Barista at Summer Moon Coffee means joining a community focused on creating joyful experiences through exceptional coffee and heartfelt service every day.

Job Requirements

  • Experience in food and beverage preparation or customer service preferred
  • Ability to follow all safe food handling procedures and sanitation practices
  • Ability to walk, bend and stand for extended periods
  • Ability to lift up to 15 pounds at times
  • Maintaining food handlers license

Job Qualifications

  • Experience in food and beverage preparation or customer service preferred
  • Ability to follow all safe food handling procedures and sanitation practices
  • Ability to walk, bend and stand for extended periods
  • Ability to lift up to 15 pounds at times
  • Maintaining food handlers license
  • Excellent listening and communication skills
  • Ability to serve customers in a fast, fresh and friendly manner
  • Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent customers

Job Duties

  • Displays overall culture, values, mission, and spirit of the company through exceptional customer service and overall attitude
  • Maintain a solid knowledge of our menu offering and can provide customers with product details, such as coffee blend, flavor profiles, and overall suggestions
  • Learn all Barista positions to ensure proper customer service and prevent backups
  • Field and direct customer complaints
  • Cleans, sanitizes, and restocks work areas, utensils, equipment, service areas and seating areas
  • Checks temperatures of freezers, refrigerators, and heating equipment to ensure proper functionality
  • Demonstrates proper attendance, punctuality, customer service, and overall attitude

Job Criteria

Experience

No experience required


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