Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $15.50
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Work Schedule

Flexible
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Benefits

career growth and learning
401(k) plan with Company Match
comprehensive health coverage
paid time off and vacation
Daily Pay
wellness programs
Tuition Reimbursement

Job Description

Springfield University Plaza, located at 333 John Q. Hammons Parkway in Springfield, Missouri, is a distinguished hotel known for providing exceptional hospitality and a welcoming environment to guests. As part of the Atrium Hospitality family, this full-service hotel combines modern comfort with top-notch service standards to create memorable stays for travelers. The hotel emphasizes a guest-first approach and prides itself on maintaining high standards of cleanliness, safety, and customer service throughout its facilities. Whether visitors are in town for business, leisure, or events, Springfield University Plaza offers amenities designed to enhance the guest experience, including comfortable lodging, dining options, and event spaces.

The Atrium SPIRIT embodies a commitment to core values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These principles guide the team in creating an enriching work environment where employees are empowered to excel and guests are given extraordinary hospitality experiences. The hotel’s culture promotes collaboration, continuous development, and positive community involvement, making it a sought-after workplace in the Springfield area.

The current opening at Springfield University Plaza is for a full-time Cafe Barista. This role is pivotal in delivering high-quality food and beverage service to guests, focusing on crafting delicious coffee drinks and presenting food items that meet high standards of taste and aesthetics. The cafe barista is responsible not only for beverage preparation but also for maintaining cleanliness, organization, and inventory of the café area. This position requires a blend of customer service skills, attention to detail, and the ability to work efficiently during busy periods.

The Cafe Barista will interact directly with guests, necessitating an upbeat and welcoming demeanor to enhance overall guest satisfaction. Employees in this role must be knowledgeable about the menu offerings and hotel amenities to effectively inform and guide guests, thereby enriching their experience. Handling transactions and cash management with accuracy is also a key aspect of the job, as is adherence to safety and sanitation standards to ensure a safe environment for both team members and patrons.

Compensation for this full-time position starts at $15.00 per hour, with actual pay subject to variation based on factors like experience, skills, and specific role location within the company. Aside from competitive wages, Springfield University Plaza offers numerous benefits designed to support personal and professional growth, health, and well-being. These include a 401(k) plan with company match, comprehensive medical, dental, and vision insurance options, paid time off, vacation, wellness programs, tuition reimbursement, and exclusive discount offers. The hotel strongly supports employee engagement through community service and volunteer programs, demonstrating a commitment not only to its guests but also to society.

Overall, working as a Cafe Barista at Springfield University Plaza means joining a spirited team that values respect, innovation, and collaboration. The role offers the opportunity to develop within the hospitality industry, contribute to a positive guest experience, and enjoy meaningful benefits and career growth. The workplace culture is described as fun, stimulating, and family-like, where employees feel valued and inspired to succeed. This combination of elements makes it an excellent career choice for individuals passionate about hospitality and customer service excellence.

Job Requirements

  • Prior customer service experience
  • food service experience preferred
  • food safety and alcohol awareness certifications or willingness to complete within 90 days
  • ability to stand, walk, bend, and lift up to 50 lbs throughout your shift
  • flexible availability including early mornings, evenings, weekends, and holidays
  • outgoing, upbeat personality with a passion for making people feel welcome

Job Qualifications

  • Prior customer service experience
  • food service experience preferred
  • food safety certification or willingness to complete within 90 days
  • alcohol awareness certification or willingness to complete within 90 days
  • ability to stand, walk, bend, and lift up to 50 lbs
  • flexible availability including early mornings, evenings, weekends, and holidays
  • outgoing and upbeat personality

Job Duties

  • Prepare delicious coffee drinks and serve food items with attention to presentation and guest preferences
  • keep the cafe clean, organized, and well-stocked, from pastries to retail displays
  • share your knowledge of the menu and hotel amenities to enhance the guest experience
  • handle transactions accurately and maintain the cash drawer in line with company policy
  • follow safety and sanitation standards, ensuring all equipment and food areas stay clean and compliant

Job Criteria

Experience

Mid Level (3-7 years)


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