Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Workplace training
flexible scheduling
Job Description
The hiring establishment is a hospitality-focused environment located in the United States, specifically serving the France Tower Café and patient room service. This establishment is committed to delivering superior customer experiences by providing specialty coffee, tea beverages, and other related service items in a clean and welcoming environment. The company emphasizes quality beverage preparation, excellent customer service, and efficient food and drink delivery to both café guests and patients. With a focus on hospitality and upscale retail food service, this organization values professionalism, friendly interaction, and attention to detail in daily operations.
The role of the Barista in this setting is critical to maintaining the high standard the café is known for. This individual will specialize in preparing a range of specialty coffee and tea beverages, including smoothies and frappes, tailored to customer requests. Beyond beverage preparation, the Barista supports the operational flow by assisting with cashier duties and participating in the preparation of food items. Ensuring cleanliness and proper maintenance of beverage equipment such as espresso machines, coffee brewers, grinders, blenders, and yogurt machines is also a key component of this role.
Additional responsibilities involve adherence to strict food safety protocols, including logging temperatures, cleaning and sanitizing equipment, proper food storage, and labeling practices to guarantee utmost safety and quality. The Barista works collaboratively with supervisors and team members to solve problems proactively and effectively supports the customer experience by managing interactions with customers, co-workers, volunteers, and supervisors in a positive and courteous manner.
This position requires an individual who can multi-task efficiently under pressure while maintaining a cheerful and professional demeanor. Superior customer service skills, a neat appearance, and a helpful attitude are essential to excel in this role. Operational tasks such as managing the cash register accurately, stocking necessary supplies, and keeping the service area orderly all fall under the day-to-day duties. The Barista will also contribute to the patient care experience by assisting with assembly and delivery of patient late trays, reflecting the establishment’s commitment to comprehensive service.
Overall, this is a full-time hospitality role that blends customer interaction with operational excellence. Individuals with a background in coffee bars, upscale retail food service, or hospitality will find this role especially fitting. The opportunity presents a dynamic work environment where customer satisfaction, teamwork, and a strong work ethic are paramount. Ideal candidates will possess excellent communication skills, the ability to organize and prioritize work tasks effectively, and a passion for delivering memorable customer experiences through quality food and beverage service.
The role of the Barista in this setting is critical to maintaining the high standard the café is known for. This individual will specialize in preparing a range of specialty coffee and tea beverages, including smoothies and frappes, tailored to customer requests. Beyond beverage preparation, the Barista supports the operational flow by assisting with cashier duties and participating in the preparation of food items. Ensuring cleanliness and proper maintenance of beverage equipment such as espresso machines, coffee brewers, grinders, blenders, and yogurt machines is also a key component of this role.
Additional responsibilities involve adherence to strict food safety protocols, including logging temperatures, cleaning and sanitizing equipment, proper food storage, and labeling practices to guarantee utmost safety and quality. The Barista works collaboratively with supervisors and team members to solve problems proactively and effectively supports the customer experience by managing interactions with customers, co-workers, volunteers, and supervisors in a positive and courteous manner.
This position requires an individual who can multi-task efficiently under pressure while maintaining a cheerful and professional demeanor. Superior customer service skills, a neat appearance, and a helpful attitude are essential to excel in this role. Operational tasks such as managing the cash register accurately, stocking necessary supplies, and keeping the service area orderly all fall under the day-to-day duties. The Barista will also contribute to the patient care experience by assisting with assembly and delivery of patient late trays, reflecting the establishment’s commitment to comprehensive service.
Overall, this is a full-time hospitality role that blends customer interaction with operational excellence. Individuals with a background in coffee bars, upscale retail food service, or hospitality will find this role especially fitting. The opportunity presents a dynamic work environment where customer satisfaction, teamwork, and a strong work ethic are paramount. Ideal candidates will possess excellent communication skills, the ability to organize and prioritize work tasks effectively, and a passion for delivering memorable customer experiences through quality food and beverage service.
Job Requirements
- high school diploma or GED equivalent
- previous experience in retail food service, coffee bar, or hospitality preferred
- excellent written and verbal communication and customer service skills
- good organization skills and ability to work within pre-defined time frames and deadlines
- superior customer service skills and professional appearance
- cheerful and outgoing personality with a helpful attitude
- previous customer service and/or cash handling experience helpful
- accurate cash handling skills
- ability to calculate discounts and percentages
- ability to multi-task and provide friendly, courteous customer service under pressure
Job Qualifications
- high school diploma or GED equivalent
- upscale retail food service, coffee bar, or hospitality background preferred
- excellent written and verbal communication skills
- excellent customer service skills
- good organization skills
- ability to multi-task and work within pre-defined time frames and deadlines
- accurate cash handling skills
- professional appearance
- cheerful and outgoing with a helpful attitude
Job Duties
- Makes smoothies, frappes, espresso, coffee, and tea drinks, both hot and cold, according to customer requests
- stocks, cleans, and prepares beverage counter for service
- cleans yogurt machine, coffee brewers, grinders, espresso machine, blenders, and other beverage making equipment continuously and at the end of shift
- follows all food safety procedures including temperature logs, sanitizer logs, cleaning schedules, correct food storage, and date labeling
- relieves cashier during breaks and peak times
- assists with assembly and delivery of patient late trays
- exhibits excellent customer service skills, team work, and ability to proactively solve problems with supervisor and teammates
- operates cash register accurately and performs all related check out procedures in a friendly, efficient manner
- adheres to policies and procedures and completes proper documentation, as necessary
- greets customers
- interacts positively and pleasantly with customers, visitors, co-workers, volunteers, and supervisors
- maintains the neatness and security of the cash register area
- ensures that forms, bags, and other similar items are adequately stocked
- during "down time" sweeps floors, cleans windows and display cases, dusts, and ensures that the front end of the store is maintained in a neat and orderly manner
- displays and arranges merchandise as directed
- checks displays to ensure that items are displayed in a neat and orderly manner
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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