Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a leading global restaurateur specializing in providing food and beverage services at travel venues, including airports, highway stops, and rest areas. The company prides itself on delivering high-quality, world-class service to travelers and guests from around the world. With a focus on innovation, customer satisfaction, and employee development, HMSHost offers a dynamic work environment where team members are encouraged to grow and thrive. Founded with the vision to enhance travel experiences through exceptional dining, HMSHost operates numerous well-known brands and concepts across multiple locations, creating convenient and enjoyable experiences for customers on the go.

As part of the HMSHost family, employees receive comprehensive benefits such as health, dental, and vision insurance, generous paid time off including vacation and sick leave, holiday pay, meal and transportation benefits, and a 401(k) retirement plan with company match. In addition, HMSHost supports employees through company-paid life insurance, tuition reimbursement, an employee assistance program, extensive training, and exciting career growth opportunities. The company also encourages referral programs, allowing team members to recommend friends and earn bonuses, fostering a community of motivated and dedicated individuals. Benefits may vary by position, and HMSHost ensures communication about these offerings through its recruiters.

The role of Barista at HMSHost involves creating memorable experiences for guests by delivering quality beverages and food products paired with friendly, efficient service. Baristas are the face of the hospitality experience, greeting guests warmly, taking orders, preparing drinks to exact recipe and presentation standards, and maintaining a clean and organized work environment. They are expected to operate cash registers with integrity while following company policies, handle busy periods calmly, and support team cooperation. This position requires strong social skills, the ability to work in a fast-paced environment, a willingness to learn, and the capacity to follow instructions accurately. Baristas play a crucial role in reflecting the company's values of honesty, integrity, and respect while ensuring operational excellence and safety.

Job Requirements

  • high school diploma or equivalent
  • previous experience in food service or customer service preferred
  • basic math skills
  • excellent communication skills
  • ability to stand for long periods and work flexible hours
  • ability to handle cash transactions accurately
  • willingness to follow company policies and procedures
  • must be able to work as part of a team and maintain a positive attitude

Job Qualifications

  • strong social skills and ability to meet new people
  • ability to stay calm and work in a fast-paced environment
  • eagerness to learn and pickup new skills quickly
  • ability to understand and follow verbal and written instructions, policies, and rules
  • basic math skills for handling money accurately
  • ability to work well with others to create a strong cooperative team

Job Duties

  • greet all guests with a smile while taking food and drink orders
  • answer questions and call guests by name
  • provide and prepare quality beverages and food products adhering to recipe and presentation standards
  • maintain quick service and a fun, memorable experience
  • stay calm during high volume periods and set a positive example
  • operate cash register and handle payments following customer service and cash handling policies
  • keep the store clean, stocked, organized and decorate customer display areas
  • act with integrity, honesty and knowledge to uphold the company culture and mission
  • follow all operational policies and safety procedures

Job Criteria

Experience

Entry Level (1-2 years)


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