Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
PPO medical plan
Paid Time Off
Paid holidays
retirement programs
Paid parental leave
wellness programs
Tuition Reimbursement
public service loan forgiveness
Job Description
UT Southwestern Medical Center, located in Dallas-Fort Worth, Texas, is a world-renowned institution with over 75 years of excellence in healthcare, medical education, and groundbreaking research. As a leading medical and research center, UT Southwestern is consistently ranked as the number 1 hospital in the Dallas-Fort Worth area by U.S. News & World Report. The institution is committed to providing top-tier patient care through innovation, teamwork, and compassion, making it a premier destination for healthcare professionals and researchers alike. UT Southwestern emphasizes a culture of professionalism, collaboration, and continuous growth, offering a supportive and dynamic environment where employees can thrive in their careers while making meaningful contributions to medical science and patient outcomes.
UT Southwestern offers a comprehensive career opportunity for individuals interested in joining a prestigious healthcare institution. The role involves becoming a valuable member of the UT Southwestern team, where employees are not only supported with competitive compensation but also a wide range of benefits designed to promote overall wellbeing and career development. Employees benefit from healthcare plans, paid time off, paid holidays, on-site childcare, wage and merit increases, and more, making UT Southwestern an attractive workplace for those seeking stability and professional growth. By joining this renowned medical center, employees gain access to a culture that values teamwork, professionalism, and a rewarding career path aligned with personal and organizational goals.
The position focuses on providing exceptional customer service in a food service operation within the medical center. It is ideal for candidates with experience in food service and barista skills, who are comfortable handling cash transactions and preparing quality coffee beverages such as espresso, caffe latte, and cappuccino. The role demands adherence to established quality and safety standards, maintaining a positive and professional demeanor, and supporting the overall hygienic and sanitary environment required in a healthcare setting. Employees in this role are expected to educate customers about the menu, contribute to sales efforts, and ensure a welcoming atmosphere for visitors and staff alike.
Additionally, the role offers continuous learning opportunities through participation in required training and in-service meetings and supports employee engagement through wellness programs and tuition reimbursement. UT Southwestern also provides retirement plans through the Teacher Retirement System of Texas and eligibility for Public Service Loan Forgiveness, reflecting the institution's dedication to long-term employee support and professional advancement. This role is a perfect fit for individuals seeking to contribute to a top-tier medical center while enhancing their customer service and food service expertise in a stable and highly reputable organization.
UT Southwestern offers a comprehensive career opportunity for individuals interested in joining a prestigious healthcare institution. The role involves becoming a valuable member of the UT Southwestern team, where employees are not only supported with competitive compensation but also a wide range of benefits designed to promote overall wellbeing and career development. Employees benefit from healthcare plans, paid time off, paid holidays, on-site childcare, wage and merit increases, and more, making UT Southwestern an attractive workplace for those seeking stability and professional growth. By joining this renowned medical center, employees gain access to a culture that values teamwork, professionalism, and a rewarding career path aligned with personal and organizational goals.
The position focuses on providing exceptional customer service in a food service operation within the medical center. It is ideal for candidates with experience in food service and barista skills, who are comfortable handling cash transactions and preparing quality coffee beverages such as espresso, caffe latte, and cappuccino. The role demands adherence to established quality and safety standards, maintaining a positive and professional demeanor, and supporting the overall hygienic and sanitary environment required in a healthcare setting. Employees in this role are expected to educate customers about the menu, contribute to sales efforts, and ensure a welcoming atmosphere for visitors and staff alike.
Additionally, the role offers continuous learning opportunities through participation in required training and in-service meetings and supports employee engagement through wellness programs and tuition reimbursement. UT Southwestern also provides retirement plans through the Teacher Retirement System of Texas and eligibility for Public Service Loan Forgiveness, reflecting the institution's dedication to long-term employee support and professional advancement. This role is a perfect fit for individuals seeking to contribute to a top-tier medical center while enhancing their customer service and food service expertise in a stable and highly reputable organization.
Job Requirements
- High school diploma or equivalent
- Experience in food service operation
- Previous barista experience
- Cash register experience
Job Qualifications
- High school diploma or equivalent
- Experience in food service operation
- Previous barista experience
- Cash register experience
- Strong customer service skills
- Ability to maintain a professional demeanor
- Knowledge of food safety and sanitation guidelines
- Ability to handle cash transactions accurately
- Effective communication skills
Job Duties
- Completes and maintains all job performance requirements and standards as established in the employee handbook and Position Time and Duties
- Maintains all standards as required in the Disciplinary points section of the employee handbook
- Maintains and promotes a positive work environment with both internal and external customers
- Promotes sales by educating customers and explaining drink menu
- answering questions
- Sets up cash register
- Receives and verifies cash till, counts operating cash and places in register
- Logs off of register every time the cashier steps away
- Prepares and sells coffee drinks by following recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino
- Keeps equipment operating by following operating instructions
- troubleshooting breakdowns
- maintaining supplies
- performing preventative maintenance
- Maintains required records, statistics, particularly those involved in cashiering such as register tapes
- Adheres to cash handling guidelines
- Maintains safe and healthy work environment by following sanitation and organization regulations
- Serves beverages and prepared food, like cookies, pastries, hot food items, and muffins
- Follow HACCP guidelines
- Attends in-service meetings and other required training and meetings as directed
- Completes Taleo within allotted timeframe
- Reports defective equipment/supplies, cashiering problems and unusual conditions to supervisor
- Alerts supervisor to customer issues and complaints, Maintains a professional demeanor and appearance
- Press Ganey at 95% or higher
- Assures safety/sanitation guidelines are met by keeping work area appropriately cleaned and promptly addressing issues which might compromise safety, such as wet floors, etc
- Performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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