Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee perks
flexible scheduling

Job Description

Maman is a renowned French bakery, cafe, and leading lifestyle brand that was founded in 2014 by Elisa Marshall and Benjamin Sormonte. From its inception, Maman has blossomed into a respected name across North America and Canada with numerous locations. The brand is deeply inspired by family traditions and a commitment to using the highest quality ingredients to craft delicious baked goods. Among these, Maman is especially famous for its signature nutty chocolate chip cookie, which has become a favorite among its loyal customers. The bakery’s expansive menu also includes artisan coffee, fresh breakfast options, hearty salads, sandwiches, and savory quiches, catering to a diverse range of tastes and preferences.

Beyond being a place to enjoy exceptional food and beverages, Maman places great emphasis on community and celebration. The business hosts intimate events and has formed partnerships with reputable brands to create unique activations and experiences. From baby showers and birthday parties to engagements, Maman helps customers create beautiful, memorable moments that resonate long after the event has concluded. In September 2021, the founders released the much-anticipated "Maman: The Cookbook," further establishing the brand’s dedication to sharing its culinary philosophy and favorite recipes with a broader audience.

We are seeking a passionate Barista to join our vibrant and expanding team. This role is ideal for individuals who appreciate the craftsmanship behind each beverage and are committed to delivering an outstanding guest experience with every cup served. As a Barista, you will play an integral role in creating a warm, welcoming environment where customer service and quality are at the heart of every interaction. You will have the opportunity to represent the authentic voice of Maman as you engage with guests and confidently speak about the entire food and beverage menu. A genuine love for coffee, a collaborative spirit that supports colleagues, and a lighthearted approach to work are essential traits for success in this position.

The role offers the flexibility of being based at any of Maman’s locations, and the team will accommodate requests where possible. Compensation is competitive, at $12 to $15 per hour plus tips, with benefits including health insurance for eligible full-time employees. As we continue to grow, this position offers ample opportunities for professional development, internal mobility, and training designed to help you flourish in your role as well as within the broader company. Maman encourages a culture of adaptability, teamwork, and passion, so if you love great coffee and quality service, this could be the ideal job for you.

Job Requirements

  • Minimum 2 years barista experience
  • Experience with third wave coffee
  • Knowledge of hospitality industry trends
  • Ability to deliver top-notch customer experience
  • Strong communication skills
  • Flexible availability including weekends and holidays
  • Ability to work collaboratively in a team environment
  • Basic skills in latte art
  • Ability to adapt and learn quickly
  • Positive attitude with no ego

Job Qualifications

  • Third wave coffee experience
  • Minimum 2 years barista experience
  • Experienced front of house professional with a sweet tooth for cookies
  • Passion for hospitality and keeping up with industry trends
  • Skilled in latte art
  • Commitment to quality, aesthetics and top-notch customer experience
  • Ability to make people feel good both guests and team members
  • Positive and collaborative work ethic
  • Ability to learn quickly and adapt to maman's culture
  • Smart, no ego, upbeat and efficiency oriented
  • Flexible schedule including weekends, holidays, and special events
  • Friendly demeanor and good sense of humor

Job Duties

  • Create and serve our full beverage menu while upholding consistency of the maman beverage standards
  • Work with top of the industry equipment and high quality, locally roasted coffee
  • Manage your time effectively and multi-task with efficiency that does not compromise quality
  • Efficiently work on the barista station while delivering beautiful and artistic espresso beverages
  • Successfully communicate specials of the season and encourage guests to try our best selling items
  • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service
  • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability
  • Always keep your barista station sparkling
  • Investigate and resolve any guest concerns
  • Assist with re-stocking at the end of your shift

Job Criteria

Experience

Mid Level (3-7 years)


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