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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Life insurance
Child bonding leave
employee training program
team events
Free Meals
Transit program
Flexible spending account
Health savings account
Pet insurance

Job Description

Empire JointStar (Empire) is a prominent retailer in the United States and a proud affiliate of Dallas Holdings International (Dallas), a global organization with a robust portfolio in the food and beverage industry. Dallas holds a strategic partnership with Pret A Manger (Pret), the renowned Food To Go and coffee shop franchise chain known for its commitment to freshly made food and organic coffee. With over 70 Pret A Manger locations across the US and UK, Dallas is spearheading rapid expansion, and Empire is a significant part of this growth, managing more than 50 locations in key metropolitan areas such... Show More

Job Requirements

  • high school diploma or equivalent
  • one year barista experience
  • availability to work full-time
  • ability to stand for extended periods
  • excellent interpersonal skills
  • adherence to company dress code
  • reliable and punctual
  • ability to work as part of a team

Job Qualifications

  • minimum one year barista experience
  • ability to train and coach team members
  • strong coffee knowledge and passion for quality
  • excellent customer service skills
  • ability to work in a fast-paced environment
  • effective communication skills
  • knowledge of health and safety standards

Job Duties

  • coach and train team member star and baristas-in-training on barista prepared drinks and standards
  • liaise with management to ensure all barista prepared drinks training is planned and carried out appropriately
  • carry out coffee team briefs and attend relevant meetings and courses related to barista prepared drinks
  • ensure all hot drinks training material is available and up to date
  • follow Pret's dress code and be immaculately presented wearing the correct uniform at all times
  • positively engage with customers and the team about Pret's coffee story and coffee menu to ensure Pret buzz
  • serve barista prepared drinks to the 60 seconds standards communicating with customers and team when this is not possible
  • wow customers with latte art
  • make all barista prepared drinks to Pret standards
  • role model coffee knowledge and maintain understanding about Pret's barista prepared drinks and standards
  • maintain barista prepared drinks equipment barista box and daily and weekly checks to Pret standards
  • view the barista prepared drinks counter through a customer's eyes and clean as you go
  • carry out log checks thermometer calibration and dribble tests in line with Pret standards
  • manage the waste levels of barista prepared drinks ingredients
  • action any issues relating to stock variances and waste as required by your manager
  • have a weekly sales target and share this with the team
  • know your shop barista prepared drinks sales versus total sales and the mix
  • use promotional waste to sample and recognize regular customers with appropriate volumes of drinks via Joy of Pret

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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