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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Weekly mystery shopper bonus plan
401k Retirement Plan
Paid Time Off
Life insurance
short-term disability insurance
long-term disability insurance
Child bonding leave
Training and Development
Quarterly team events
Free Meals
Transit program
flexible spending accounts
health savings accounts
Pet insurance
Job Description
Empire JointStar (Empire) is a leading retailer in the United States, operating as an affiliate of Dallas Holdings International (Dallas), a global organization known for its strategic partnerships within the food and beverage industry. Dallas is a strategic partner of Pret A Manger (Pret), a well-respected Food To Go and coffee shop franchise renowned for its freshly made food and organic coffee offerings. Empire currently owns over 70 Pret A Manger shops across the US and UK, demonstrating a significant presence in these markets with a robust expansion strategy. Empire's portfolio includes more than 50 Pret A Manger locations spread... Show More
Job Requirements
- At least 1 year of barista experience
- ability to follow company dress code and be immaculately presented
- availability for full-time work
- willingness to participate in training and meetings
- ability to maintain cleanliness and equipment
- strong communication skills
- commitment to company values and customer service
- ability to manage waste and stock levels
- teamwork and cooperation skills
Job Qualifications
- Minimum of 1 year experience as a barista
- understanding of coffee preparation and service standards
- ability to engage customers positively
- good communication skills
- ability to train and coach others
- basic knowledge of hygiene and equipment maintenance
- ability to work in a fast-paced environment
- teamwork skills
- attention to detail
- good presentation and adherence to dress code
Job Duties
- Coach and train Team Member Star and Baristas-in-training on barista prepared drinks and standards
- liaise with management to ensure all barista prepared drinks training is planned and carried out
- carry out coffee team briefs and attend relevant meetings and courses
- ensure all hot drinks training material is available and up to date
- follow Pret’s dress code and be immaculately presented
- positively engage with customers and the team about Pret’s Coffee Story and coffee menu
- serve barista prepared drinks to the 60 seconds standards, communicating when not possible
- wow customers with latte art
- make all barista prepared drinks to Pret standards
- role model coffee knowledge and maintain understanding of Pret’s barista prepared drinks and standards
- maintain Barista prepared drinks equipment, barista box, and checks to Pret standards
- clean barista prepared drinks counter seeing it through customer’s eyes
- carry out log checks, thermometer calibration, and dribble tests
- manage waste levels of barista prepared drinks ingredients
- action any issues related to stock variances and waste as required by Manager
- have weekly sales target and share with the team
- know shop barista prepared drinks sales versus total sales and mix
- use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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