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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Job Description
Empire JointStar (Empire) is a prominent retail company based in the United States, affiliated with Dallas Holdings International (Dallas), a global organization. Dallas is a strategic partner of Pret A Manger (Pret), an internationally recognized Food To Go and coffee shop franchise known for its freshly made food and organic coffee offerings. Empire oversees the operations of over 70 Pret A Manger shops across the US and the UK, with a significant presence in regions including New York City, Washington DC, Pennsylvania, and expanding opportunities in California. With headquarters located in New York City, Empire is focused on rapid growth... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year experience as a barista
- ability to train and coach others
- strong communication skills
- reliable and punctual
- ability to work flexible hours
- adherence to dress code and presentation standards
- capability to work within a team environment
Job Qualifications
- High school diploma or equivalent
- 1 year of experience as a barista
- strong interpersonal and communication skills
- knowledge of coffee preparation and beverage standards
- ability to train and coach team members
- ability to work in a fast-paced environment
- basic understanding of inventory and waste management
- familiarity with customer service best practices
- commitment to quality and cleanliness
- ability to maintain presentation standards
Job Duties
- Coach and train team member star and baristas-in-training on barista prepared drinks and standards
- liaise with management to plan and carry out all barista prepared drinks training
- carry out coffee team briefs and attend relevant meetings and courses related to barista prepared drinks
- ensure all hot drinks training material is available and up to date
- follow Pret’s dress code and maintain immaculate presentation
- positively engage with customers and team about Pret’s coffee story and menu
- serve barista prepared drinks to 60 seconds standards with clear communication
- create latte art to wow customers
- make all barista prepared drinks to Pret standards
- role model coffee knowledge and maintain understanding of standards
- maintain barista equipment, barista box, and daily checks to Pret standards
- clean the barista prepared drinks counter regularly
- carry out log checks, thermometer calibration, and dribble tests
- manage barista prepared drinks waste control
- address stock variances and waste issues with management
- meet weekly sales targets and share with team
- monitor barista prepared drinks sales versus total sales and mix
- use promotional waste for sampling and recognize regular customers via Joy of Pret
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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