Barista

Set on 62 acres of family-oriented fun, our resort is proudly ranked as one of the top five resorts in Orlando. This upscale resort offers guests an exceptional escape filled with tranquility and recreation. Guests enjoy amenities such as the serene Blue Harmony Spa, a picturesque 10-acre lake surrounded by scenic walking paths, five beautiful pools, two lazy rivers, miniature golf, shuttle transportation, and advance purchase Theme Park tickets. With 400 upscale rooms and multiple food and beverage outlets, our resort provides a comprehensive hospitality experience for all visitors. The environment is not only guest-friendly but also associate-friendly, where our team members enjoy working as much as our guests enjoy staying with us. We foster a welcoming and passionate team culture that balances fun, hard work, and mutual respect among colleagues. Embracing the "HEI Loves" culture, our resort is dedicated to offering our associates competitive compensation, exceptional benefits, and generous paid time off (PTO) programs. Employees also benefit from health and wellness packages, retirement plans, travel benefits, product and service discounts, and more. We encourage candidates who may not meet every single requirement but are excited about the opportunity to apply, as our organization values diversity and inclusivity. Additionally, we value U.S. military experience and welcome all qualified military candidates to apply.

The role we are offering involves providing superior customer service within our food and beverage outlets while maintaining clean and attractive settings for our guests. As a team member in this position, you will be the face of our resort’s hospitality, greeting customers promptly with a friendly and sincere welcome. You will accurately and efficiently prepare customer orders, handle guest check transactions correctly, and ensure guest satisfaction by tactfully resolving any issues. Maintaining the highest standards for product preparation while keeping work and seating areas clean and sanitized are critical responsibilities. Adhering to accounting guidelines related to payment receipts, cash drawer management, and balancing the house bank at the end of shifts ensures accuracy and accountability. Successful candidates will demonstrate reliability with consistent attendance and will willingly perform additional job-related duties as assigned. This role is ideal for individuals starting their hospitality careers or seasoned professionals seeking to grow within a reputable resort brand. The position emphasizes hospitality, teamwork, and delivering memorable guest experiences in a vibrant and supportive work environment. Compensation for this role is clearly outlined as non-tipped with no discretionary performance bonus eligibility, emphasizing a steady and fair wage structure. Joining our team means being part of a respected hospitality family where your contributions matter and your growth is supported.