Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $11.00
Benefits
flexible scheduling
Employee Discounts
Training and Development
Supportive team environment
Opportunities for advancement
inclusive workplace culture
Equal opportunity employer
Job Description
The Coffee Bean and Tea Leaf at The District in Henderson, Nevada, is a renowned specialty coffee and tea retailer known for its commitment to quality and exceptional customer service. Established as a beloved destination for coffee and tea aficionados, this location brings the rich tradition of The Coffee Bean and Tea Leaf brand to the vibrant community of Henderson. This coffee establishment prides itself on sourcing premium coffee beans and tea leaves, ensuring every cup served is fresh, flavorful, and crafted to perfection. Customers visit this store not only for their morning caffeine fix but also for a relaxing,... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Ability to stand for prolonged periods of time
- Ability to lift at least 50 pounds with assistance if needed
- Ability to follow standard operating procedures
- Ability to communicate effectively with customers
- Previous experience in food service or retail preferred
- Flexibility to work nights, weekends, and holidays
- Ability to maintain cleanliness and safety standards
- Ability to work in a fast-paced environment
- Ability to handle cash transactions accurately
Job Qualifications
- Excellent verbal and written skills
- Well organized and detail oriented
- Register and cash handling experience
- Flexibility to work nights, weekends, and holidays
- Minimum high school diploma or equivalent
- Experience in retail, specialty store, or food establishment preferred
Job Duties
- Sells and serves products to customers in a courteous and friendly manner
- Participates in all sales promotions effectively and efficiently
- Safely handles all hot and cold drinks during drink preparation
- Able to follow standard operating procedure on drink recipes and menu items
- Verbally receives and calls back customer orders in a friendly manner
- Usage of headsets for drive-thru locations for taking orders
- Cash handling on POS system and registers
- Reports all customer complaints to manager on duty
- Responds pro-actively to prevent customer service situations
- Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner
- Answers telephone in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving and filling customer orders
- Answers customer questions regarding coffee blends, preparation, etc., in a courteous and friendly manner
- Weighs, grinds and packs coffee per customers' orders according to company guidelines
- Sells and serves baked goods and miscellaneous food items to customers
- Maintains efficient, friendly service standards
- Restocks shelves when necessary
- Routinely cleans the bar area, lobby, bathrooms, floors, windows and grinders, takes out trash, etc.
- Assists in the distribution of weekly shipments
- Reports potential safety hazards to the manager on duty
- Reports all employee accidents to the manager on duty
- Informs the manager on duty of any operational inconsistencies
- Perpetuates company philosophy and culture
- Maintains a high level of motivation to ensure quality and consistent product
- Ensures that all customers are educated on our products and services
- Maintains the highest quality, consistent product standards
- Follows all company drink recipes and procedures
- Passes monthly re-certifications, in a timely manner
- Visual presentation
- Assists in maintaining a clean, well-merchandised store
- Assists in following visual presentation plans and standards
- Able to train new baristas
- Maintains positive company morale
- Able to understand and comply with all safety regulations and rules
Job Location
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