Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training programs
Career growth opportunities
Referral Bonus

Job Description

HMSHost is a global leader in food and beverage services for travelers, operating in airports, highways, and major travel venues worldwide. Established with a strong commitment to providing world-class service, HMSHost has become synonymous with quality, reliability, and customer satisfaction in the hospitality industry. The company takes pride in delivering exceptional guest experiences by combining innovative food and beverage concepts with outstanding customer service. HMSHost values its employees highly and offers a dynamic and inclusive work environment designed to foster career growth and personal development. The company promotes diversity, equity, and inclusion in its workforce, demonstrating a commitment to equal opportunity employment for minorities, females, individuals with disabilities, and veterans.

We are currently hiring Baristas to join our team and offer exceptional service to a diverse group of guests from around the globe. As a Barista at HMSHost, you will play an essential role in creating memorable experiences by consistently preparing quality beverages and food products. This role is designed for individuals who thrive in fast-paced environments, enjoy interacting with customers, and are passionate about delivering legendary service. The Barista position not only requires attention to detail and excellent interpersonal skills but also demands a calm and positive attitude during busy periods. Baristas will be responsible for greeting customers warmly, following recipe and presentation standards, maintaining the cleanliness and organization of the store, handling cash transactions responsibly, and embodying the values and mission of HMSHost.

Being a part of the HMSHost family means you will enjoy ample benefits that support both your professional and personal life. Employees receive comprehensive health, dental, and vision insurance, along with generous paid time off including vacation, flexible, and sick leave. Additional perks such as holiday pay, meal and transportation benefits, and a 401(k) retirement plan with company match provide financial security and work-life balance. HMSHost also invests in its employees through company-paid life insurance, tuition reimbursement programs, employee assistance initiatives, and opportunities for training and exciting career progression. There is also a referral program that rewards you for helping grow the team. These benefits highlight HMSHost's dedication to empowering employees and helping them achieve long-term success within the company.

HMSHost is proud to be a drug-free workplace and adheres to strict safety, security, and operational policies. As a Barista, you will be expected to act with integrity, honesty, and knowledge to enhance the positive culture and values of the brand. This position offers a unique chance to develop valuable skills in customer service, food and beverage preparation, cash handling, teamwork, and leadership potential while working in an environment that encourages growth and learning. If you enjoy meeting new people, engaging with a diverse clientele, and being part of a reputable company committed to high standards, this opportunity with HMSHost is ideal for you.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus but not required
  • Ability to stand for long periods and perform physical tasks
  • Strong communication and interpersonal skills
  • Ability to follow safety and security policies
  • Must be able to work flexible hours including weekends and holidays
  • Must be legally authorized to work in the country

Job Qualifications

  • Strong social skills and love meeting new people
  • Ability to stay calm and enjoy working in a fast and exciting environment
  • Willingness to learn new things quickly
  • Ability to understand and follow verbal and written instructions, policies and rules
  • Basic math skills to accurately count money and make change
  • Ability to work well with others to create a strong and cooperative team

Job Duties

  • Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
  • Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
  • Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
  • Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
  • Keep the store clean, stocked, organized and decorate customer display areas
  • Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Job Criteria

Experience

Entry Level (1-2 years)


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