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Barback - Upstairs At Caroline

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Daily Pay Option
Employee assistance program
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Discounts on hotel rooms
Discounts on dining

Job Description

White Lodging is a reputable hospitality company that develops and operates a diverse portfolio of premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. Known for delivering exceptional guest experiences, White Lodging emphasizes the importance of hospitality as a means to create memorable feelings and connections. Their properties are designed to blend modern comforts with a vibrant atmosphere, attracting both travelers and locals to enjoy quality lodging and dining services. The company's commitment to excellence and continuous growth makes it a leading employer in the hotel and service sector, providing numerous career development opportunities for associates at various levels.

Aloft Austin Downtown is one of the stylish properties under the White Lodging umbrella, located in the heart of Austin, Texas. With a modern, energetic vibe, the hotel offers guests a dynamic setting for both business and leisure travel. As part of the Aloft brand, it features engaging social spaces including trendy rooftop bars which require a dedicated, efficient team to ensure smooth operations and excellent customer service. Aloft Austin Downtown values teamwork, enthusiasm, and a strong customer service orientation among its staff, aiming to provide memorable experiences to every guest.

The part-time Barback position at Aloft Austin Downtown plays a vital supporting role in the bar operations by working closely with bartenders to keep the service area well-stocked, clean, and fully operational during high-volume periods. This role is essential in helping maintain fast and efficient service flow by ensuring bartenders have immediate access to ice, beverages, and supplies, as well as assisting in maintaining food safety and sanitation standards. The Barback must be knowledgeable about menu items to answer guest questions accurately, helping to enhance the overall guest experience.

Candidates for this position should possess an outgoing and social personality, a passion for providing excellent service, and the capacity to thrive in a fast-paced, high-energy environment. Physical stamina is important due to the demands of standing and moving quickly for extended shifts and lifting heavy loads. The job requires availability during weekends, nights, and holidays, reflecting the hospitality industry's need for flexible scheduling. Aloft and White Lodging promote a collaborative work culture and provide employees with opportunities for growth across multiple properties within their network.

The company also offers attractive benefits including daily pay options, an Employee Assistance Program (EAP) for personal and professional support, paid time off with rollover options to encourage work-life balance, wellness resources, unlimited referral bonuses, and discounts on hotel stays, dining, and entertainment experiences. White Lodging is committed to fostering an inclusive environment, valuing diversity and ensuring equal employment opportunities for all associates. Joining the team at Aloft Austin Downtown means becoming part of a forward-thinking hospitality group that prioritizes exceptional guest service and associate development.

Job Requirements

  • ability to stand and move at a fast pace for more than 8 hours
  • ability to lift more than 50 pounds
  • availability to work weekends, nights, and holidays as necessary

Job Qualifications

  • outgoing and social personality
  • passion for service with a positive, can-do attitude
  • collaborative, team-player mindset
  • ability to handle high volume and work under pressure
  • excellent communication and listening skills
  • ability to stand and move at a fast pace for more than 8 hours and lift more than 50 pounds
  • availability to work weekends, nights, and holidays as necessary

Job Duties

  • work with bartenders to ensure excellent guest service and assist where needed
  • maintain stock of ice, product, and supplies for the bartenders
  • ensure that food sanitation practices are followed
  • maintain the cleanliness of the bar area by removing dishes, breaking down trays, and completing all necessary side work
  • be knowledgeable of all menu items, contents, preparation methods, and garnishes
  • accurately answer guest questions
  • be an ambassador of our establishment by maintaining a neat and professional personal appearance
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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